Joseph Canedo
Tualatin,OR
Summary
Customer-oriented General Manager with 18 years of experience focused on increasing revenues by over 15% year over year while maintaining a positive customer-focused staff. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
10
10
years of professional experience
Work History
General Manager
La Casa Real / Chevy's Mexican Restaurants
03.1992 - 12.1997
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Trained new employees on proper protocols and customer service standards.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline the scope of positions.
- Mitigated business risks by working closely with staff members and assessing performance.
Area Operations Manager
Azteca Mexican Restaruants
09.1987 - 01.1992
- Traveled to over 12 restaurant locations per week to manage each store and perform reviews of individual managers and employees.
- Enforced compliance with local, state, and federal regulations and company standards.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Analyzed market trends and customer feedback to develop new strategies for improving operations.
Education
Associates degree in business administration and management -
Portland Community College
Portland, OR03.2012
Skills
- Business to Business
- MS Office
- Critical Thinker
- Team Player
- Business Management
- Leadership
- Conflict Resolution
- Marketing
- Accounting
- Inventory Controls
- Cash Handling / Reconciliation
- Bilingual and Bicultural
Languages
Spanish
Native or Bilingual
Timeline
General Manager
La Casa Real / Chevy's Mexican Restaurants
03.1992 - 12.1997
Area Operations Manager
Azteca Mexican Restaruants
09.1987 - 01.1992
Associates degree in business administration and management -
Portland Community College
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