Joseph Caraballo-Lugo
Ansonia,CT
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
Derby, CT
05.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Repeats customer's orders at the register to ensure accuracy of order and minimize errors.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Kept drawer balanced by accurately processing cash, credit, and debit payments.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
Busser
Brookside Inn Restaurant
Oxford, CT
10.2021 - 02.2022
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Transported dirty utensils, dishes, and trays to the kitchen to help the team stay on top of cleaning.
Education
Finance
Housatonic Community College
Bridgeport, CT2024
High School Diploma -
Ansonia High School
Ansonia, CT06.2022
Skills
- Customer Engagement
- Cash Handling
- Payment Processing
- Cleaning and sanitation
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Crew Member
McDonald's
05.2023 - Current
Busser
Brookside Inn Restaurant
10.2021 - 02.2022
Finance
Housatonic Community College
High School Diploma -
Ansonia High School