Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
JOSEPH CASILLAS

JOSEPH CASILLAS

Alhambra,CA

Summary

Dedicated Healthcare Security Specialist with over 10 years of experience ensuring the safety and security of patients, staff, and visitors in fast-paced medical environments. Skilled in access control, emergency response, incident investigation, and regulatory compliance (OSHA, HIPAA, and Joint Commission standards). Proven ability to balance firm security enforcement with compassionate, service-oriented care to support a healing environment. Strong background in risk assessment, conflict de-escalation, surveillance systems, and crisis management. Recognized for professionalism, integrity, and a proactive approach to maintaining a safe healthcare setting.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Security Supervisor

AUS-Providence St. Joseph Medical Center
05.2024 - Current
  • Supervises and mentors a team of over 15 security professionals. Leads responses to security incidents and medical emergencies while coordinating with healthcare staff and law enforcement. Maintains detailed incident reports and collaborates with management to improve safety and security protocols. Oversees surveillance operations, access control, and visitor management protocols.

Veterans in Arts

Shakespeare Center of Los Angeles
05.2018 - 04.2023
  • Oversaw front-of-house operations in live theater settings, ensuring efficient and secure environments for patrons. Trained and supervised ushers and volunteers to uphold high standards of customer service and safety. Addressed patron concerns promptly, maintaining a welcoming environment through effective conflict resolution. Ensured compliance with safety protocols by monitoring emergency exits and ADA accessibility.

Security Officer/Field Training Officer

Palomar Health
05.2008 - 05.2015
  • Mastered the duties of patrolling and surveillance, emergency response, conflict resolution, incident reporting, and access control. Trained and mentored over 50 security professionals obtain the International Association for Healthcare Security and Safety (IAHSS) certifications.

Infantry Squad Leader

United States Marine Corps
06.2002 - 02.2008
  • Oversaw the health, safety, and welfare of squad members during training and combat operations. Led safety briefings, enforced operational risk management practices, and developed safety-first strategies in high-stress environments. Completed specialized course including Infantry Squad Leaders Course, Helicopter Rope Suspension Training Master and Sergeants Course. 2 combat deployments to Iraq.

Education

Bachelor of Science - Business

University of Phoenix
Phoenix, AZ
03.2024

Associate of Science - University Studies-Business

Palomar College
San Marcos, CA
01.2013

Skills

  • Customer service & patient-centered security support
  • Video surveillance (CCTV) monitoring & reporting
  • Emergency response, evacuation, and disaster preparedness
  • Workplace violence prevention & response
  • Conflict resolution, de-escalation, and crisis intervention
  • Incident documentation, investigation, and report writing
  • Regulatory compliance (HIPAA, OSHA, JCAHO)
  • Risk assessment & threat detection strategies
  • Collaboration with law enforcement, fire, and EMS
  • First Aid, CPR, AED, and basic life support (BLS) response
  • Access control systems
  • Collaboration with law enforcement, fire, and EMS
  • First Aid, CPR, AED, and basic life support (BLS) response
  • Access control systems

Certification

  • BSIS Security Guard License # 6761534
  • BSIS Baton Permit License # 1551302
  • BSIS Exposed Firearm Permit License # 2683173
  • AHA CPR and First Aid
  • Chemical Agent
  • Certified Healthcare Security Professional
  • Certified Healthcare Security Manager

Timeline

Security Supervisor

AUS-Providence St. Joseph Medical Center
05.2024 - Current

Veterans in Arts

Shakespeare Center of Los Angeles
05.2018 - 04.2023

Security Officer/Field Training Officer

Palomar Health
05.2008 - 05.2015

Infantry Squad Leader

United States Marine Corps
06.2002 - 02.2008

Bachelor of Science - Business

University of Phoenix

Associate of Science - University Studies-Business

Palomar College

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