Joseph Castelli
Killingworth,CT
Summary
Detail-oriented professional with extensive experience in customer service and event planning. Proven skills in cash handling and conflict resolution enhance operational efficiency and attendee satisfaction in dynamic settings.
Overview
3
3
years of professional experience
Work History
Busser
Masonicare
Chester, Connecticut
10.2024 - 08.2025
- Maintained cleanliness of tables and dining spaces during meal services.
- Delivered food and beverages to dining areas, ensuring timely service and guest satisfaction.
- Collaborated with kitchen staff to ensure timely delivery of orders.
- Replenished utensils, napkins, and condiments to maintain guest comfort and enhance dining experience.
- Removed used dishes and glassware from tables efficiently.
- Collaborated with team members during busy meal periods to streamline service and improve overall efficiency.
Ticket Sales- Volunteer
Durham Fair
Durham, Connecticut
09.2022 - 09.2023
- Assisted customers with inquiries about events and ticket options.
- Managed cash handling and balanced cash drawers accurately.
- Provided exceptional customer service to enhance attendee experience.
- Collaborated with team members to streamline ticketing operations daily.
- Operated computer systems to generate tickets and process orders.
- Ensured that all sales transactions were completed accurately and efficiently.
Volunteer
Saint Lawrence Church
Killingworth, CT
06.2022 - 09.2023
- Assisted in planning and executing fundraising activities for church initiatives.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Provided assistance to staff in the daily operations of the organization.
Education
High School Diploma -
Haddam-Killingworth High School
Haddam, CT06-2025
Some College (No Degree) - History
American University of Paris
Paris FranceSkills
- Customer service
- Team collaboration
- Time management
- Event planning
- Cash handling
- Conflict resolution
Timeline
Busser
Masonicare
10.2024 - 08.2025
Ticket Sales- Volunteer
Durham Fair
09.2022 - 09.2023
Volunteer
Saint Lawrence Church
06.2022 - 09.2023
High School Diploma -
Haddam-Killingworth High School
Some College (No Degree) - History
American University of Paris