Joseph Centeno
Hewlett,NY
Summary
Coordinated Security Supervisor with 7 years of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Supervisor
Css Security
New York, NY
04.2017 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Supervised team of 20 security personnel during shift.
Barback
Grandpa Tony's
East Rockaway, NY
05.2016 - 04.2017
- Restocked ice, condiments and snacks.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Replaced empty kegs and soda syrups.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Learned how to make wide variety of mixed drinks.
- Checked ID cards and verified bar guests were of legal age.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Provided attentive service and proactively assessed guest needs.
- Assisted wait staff with timely food delivery and guest requests.
Retail Sales Associate
Modells Sporing Goods
Oceanside, NY
02.2012 - 02.2016
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Doorman
Allegria Hotel
Long Beach, NY
10.2009 - 01.2012
- Escorted guests into property and introduced to front desk or concierge personnel to maintain continuity of service.
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
- Relieved guests of luggage and connected with porters for delivery to rooms.
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Opened doors and transported luggage for customers with care and efficiency.
- Escorted guests to and from rooms and assisted with baggage.
Education
High School Diploma -
Long Beach High School
Long Beach, NY06.2006
Skills
- Security Procedure Implementation
- Problem Identification
- Access Controls
- Security Operation Evaluation
- Skilled in Conflict Resolution
- Security Team Leadership
- Special Event Security
- Fire Response
- Safety and Security
- Emergency Response and Management
- Security Reporting
- Security Regulations
- Control Crowd
Certification
- Licensed Security - Present
- OSHA Training - Present
Timeline
Security Supervisor
Css Security
04.2017 - Current
Barback
Grandpa Tony's
05.2016 - 04.2017
Retail Sales Associate
Modells Sporing Goods
02.2012 - 02.2016
Doorman
Allegria Hotel
10.2009 - 01.2012
High School Diploma -
Long Beach High School
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