IT specialist with extensive hands-on expertise in hardware support and OEM-certified laptop repairs. Currently pursuing a Bachelor of Science in Information Technology at Western Governors University, recently earned CompTIA A+ certification, and actively working toward CCNA certification. Proven record of troubleshooting and successfully repairing over 200 Dell and Lenovo laptops within five months, performing LCD replacements, system board swaps, and full system rebuilds. Passionate about building and maintaining secure, efficient, and reliable IT infrastructure with a commitment to delivering exceptional technical support.
Certified to perform OEM-level repairs on Lenovo and Dell systems, specializing in enterprise hardware diagnostics, component replacements, and system restoration. Providing on-site technical support to ensure seamless IT operations.