Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Joseph Cezear

Woodinville

Summary

Detail-oriented and results-driven operations supervisor with 10 years of experience leading high-performance teams and optimizing workflow efficiency in fast-paced environments. Currently serving as a Supervisor at Compass Group, where I manage daily operations, coordinate schedules, maintain stock levels, and ensure adherence to safety and quality standards. Recognized for my strong leadership, hands-on problem-solving abilities, and commitment to operational excellence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Supevisor

Compass Group USA
09.2022 - Current
  • Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improve customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increase team productivity by implementing efficient workflows and setting clear expectations for staff members.

Beverage Coordinator

Covington Cellars
11.2018 - 08.2022
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Ensured compliance with local alcohol regulations through diligent oversight of bartending and general staff practices.
  • Resolved customer complaints involving food or beverage quality and service.
  • Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
  • Managed vendor relationships for the procurement of high-quality ingredients at competitive prices.


Tow Trick Driver and Coordinator

Crossroads Towing And Automotive Services
01.2016 - 06.2016
  • Collect delivery instructions from appropriate sources, verifying instructions and routes.
  • Secure cargo for transport, using ropes, blocks, chain, binders, or covers.
  • Obtain receipts or signatures for delivered goods and collect payment for services when required.
  • Follow appropriate safety procedures for transporting dangerous goods.
  • Operate equipment, such as truck cab computers, CB radios, and telephones, to exchange necessary information with bases, supervisors, or other drivers.
  • Perform basic vehicle maintenance tasks, such as adding oil, fuel, or radiator fluid or performing minor repairs.
  • Check all load-related documentation to ensure that it is complete and accurate.
  • Read and interpret maps to determine vehicle routes.
  • Remove debris from loaded trailers.

Cook, cashier, server

Ivar's
04.2014 - 06.2016
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Named employer of the quarter.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
  • Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.

Cook, Delivery Driver

Angels Best Catering
09.2012 - 01.2015
  • Inspect event facilities to ensure that they conform to customer requirements.
  • Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.
  • Review event bills for accuracy, and approve payment.
  • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
  • Develop pricing strategies, balancing firm objectives and customer satisfaction.
  • Compile lists describing product or service offerings.

Cook

Angels Best Catering
05.2013 - 12.2013
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
  • Serve orders to customers at windows, counters, or tables.
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.

Hand

Laborers and Freight, Stock, and Material Movers
07.2012 - 02.2013
  • Clean or prepare construction sites to eliminate possible hazards.
  • Sort cargo before loading and unloading.
  • Pack containers and re-pack damaged containers.
  • Carry needed tools or supplies from storage or trucks and return them after use.

Fire & Water Restoration Crew member

Serve Pro
07.2011 - 01.2013
  • Clean up after water damage or fire damages.
  • Collect delivery instructions from appropriate sources, verifying instructions and routes.
  • Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
  • Obtain receipts or signatures for delivered goods and collect payment for services when required.
  • Operate equipment, such as truck cab computers, CB radios, and telephones, to exchange necessary information with bases, supervisors, or other drivers.
  • Perform basic vehicle maintenance tasks, such as adding oil, fuel, or radiator fluid or performing minor repairs.
  • Check all load-related documentation to ensure that it is complete and accurate.

Courtesy clerk

Safeway
10.2009 - 05.2011
  • Bag groceries for customers.
  • Examine and inspect containers, materials, and products to ensure that packing specifications are met.
  • Transport packages to customers' vehicles.
  • Collect loose carts.

Education

Associate of Arts -

Bellevue College
Bellevue, WA
06-2016

Skills

  • Staff management
  • Customer service
  • Attention to detail
  • Complex Problem-solving
  • Strategic planning
  • Inventory control

Accomplishments

  • Recognized for Hero Award, 2023

Certification

Servsafe Certificate

Gull program Completed

Timeline

Supevisor

Compass Group USA
09.2022 - Current

Beverage Coordinator

Covington Cellars
11.2018 - 08.2022

Tow Trick Driver and Coordinator

Crossroads Towing And Automotive Services
01.2016 - 06.2016

Cook, cashier, server

Ivar's
04.2014 - 06.2016

Cook

Angels Best Catering
05.2013 - 12.2013

Cook, Delivery Driver

Angels Best Catering
09.2012 - 01.2015

Hand

Laborers and Freight, Stock, and Material Movers
07.2012 - 02.2013

Fire & Water Restoration Crew member

Serve Pro
07.2011 - 01.2013

Courtesy clerk

Safeway
10.2009 - 05.2011

Associate of Arts -

Bellevue College

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Joseph Cezear