Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Joseph Chavez

Humble,TX

Summary

Dynamic Auto Collision Estimator with a proven track record at Planet Ford, enhancing estimation accuracy through process improvements. Skilled in problem-solving and attention to detail, I effectively communicated with customers and resolved warranty discrepancies, ensuring satisfaction and operational efficiency. A reliable team player dedicated to delivering exceptional results in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Auto Collision Estimator

Planet Ford
Spring, TX
11.2023 - Current
  • Conducted vehicle inspections to evaluate damage and prepare accurate repair cost estimates.
  • Implemented process improvements to enhance efficiency and accuracy in estimation department.
  • Developed and updated cost estimates by documenting relevant information in internal database.
  • Followed up with customers to assess satisfaction levels and address concerns.
  • Investigated warranty discrepancies with manufacturers for replacement or repair of defective products.

Diesel Technician

Stewart & Stevenson
Houston, TX
11.2022 - 11.2023
  • Diagnosed transmission problems based on customer complaints and vehicle history reports.
  • Repaired, rebuilt, and tested automatic transmissions for a variety of vehicles.
  • Adhered strictly to company policies while performing all duties assigned.
  • Monitored shop equipment to maintain safe working condition.

Porter

Planet Ford
Humble, TX
07.2022 - 11.2022
  • Ensured that all areas were kept clean and tidy at all times.
  • Drove vehicles to different areas of dealership to meet display standards.
  • Greeted customers and provided assistance with their needs.
  • Followed regular schedule of pickups for individual customers and groups.

Education

Associate of Applied Science - Diesel Program

Lone Star College
Houston, TX
05-2025

High School Diploma -

Nimitz High School
Houston, TX
05-2022

Skills

  • Process improvement
  • Problem solving
  • Schedule coordination
  • Attention to detail
  • Great team player
  • Reliable

Certification

  • ASE Student level Certification for Brakes
  • ASE Student level Certification for Steering and Suspension
  • ASE Student level Certification for General Maintenance
  • ASE Student level Certification for Engine Repair
  • Diesel certification 1
  • Diesel certification 2
  • Diesel certification 3

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Auto Collision Estimator

Planet Ford
11.2023 - Current

Diesel Technician

Stewart & Stevenson
11.2022 - 11.2023

Porter

Planet Ford
07.2022 - 11.2022

Associate of Applied Science - Diesel Program

Lone Star College

High School Diploma -

Nimitz High School

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Joseph Chavez