Joseph Chiaramonte
Missoula,MT
Summary
Dedicated dispatch operator experienced in effective communication and resource optimization. Proven ability to oversee operations, maintain accurate records, and train new team members, contributing to seamless public transportation operations and enhanced customer satisfaction.
Detail-oriented student of journalism at the University of Montana. Coursework included standard and feature story writing, audio and radio story production, photojournalism, journalism ethics, and media law.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dispatch Operator
ASUM Transportation
Missoula, MT
08.2024 - Current
- Communicated effectively with drivers to relay instructions and updates.
- Collaborated with team members to optimize scheduling and resource allocation.
- Maintained accurate records of dispatch activities and service requests.
- Trained new dispatch operators on system usage and procedural compliance.
- Oversaw shift handovers, guaranteeing seamless continuation of service without disruptions or delays.
- Monitored driver performance and provided constructive feedback for continuous improvement.
- Performed routine maintenance
- Operated city busses along fixed routes and service
Student Operator
ASUM Transportation
Missoula, MT
10.2023 - 08.2024
- Operated city busses along fixed routes and services
- Operated transportation vehicles safely, ensuring timely and efficient service for passengers.
- Assisted in scheduling routes, optimizing efficiency and minimizing delays.
- Trained to receive Class B CDL with Airbrakes and Passenger Endorsements
- Provided exceptional customer service, addressing passenger inquiries and resolving issues promptly.
- Implemented safety checks and inspections, enhancing overall safety standards during operations.
Retail Associate
Smithland Pet and Garden Center
North Haven, CT
04.2023 - 08.2023
Sandwich Artist
SUBWAY®Restaurants
Northford, CT
10.2021 - 03.2022
Education
Bachelor of Science - Journalism
The University of Montana
Missoula, MT05-2026
Skills
- 1000 hours commercial driving experience
- Radio and universal 10/900 code experience
- Verbal and written communication
- Extensive Journalistic writing and producing experience
- Dispatching and supervisory procedures
- Decision-making
- Incident reporting
- Warehouse experience
- Experience in hiring procedure for ASUM Transportation
Certification
- Class B CDL with Airbrake and Passenger Endorsements
- Wilderness First Aid Certified
- CPR and EpiPen Certified
Timeline
Dispatch Operator
ASUM Transportation
08.2024 - Current
Student Operator
ASUM Transportation
10.2023 - 08.2024
Retail Associate
Smithland Pet and Garden Center
04.2023 - 08.2023
Sandwich Artist
SUBWAY®Restaurants
10.2021 - 03.2022
Bachelor of Science - Journalism
The University of Montana