Highly motivated and adaptable professional with experience working across technical, operational, and customer-facing environments. Strong ability to collaborate with diverse teams while maintaining organized workflows and accurate documentation. Demonstrated experience coordinating projects and improving operational processes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Remodeling & Construction Technician
R&L Remodeling
12.2024 - Current
Assist on active remodel sites with prep, demo, install, and finish work
Material handling, jobsite protection, cleanup, and organization
Keep a clean, respectful jobsite (occupied homes + rentals)
Application Specialist
ScImage Inc.
12.2016 - 12.2024
Built diagnostic structured reports using proprietary coding tailored to client operational needs.
Performed quality assurance testing to ensure software accuracy, functionality, and reliability.
Trained and mentored new application specialists on product scope, system configuration, and project involvement.
Conducted both in-person and remote training sessions for cardiology and radiology PACS software users.
Collaborated closely with engineering, project management, sales, and technical support teams to ensure successful product deployment and customer satisfaction.
Maintained detailed documentation and system configurations for multiple customer environments.
Built long-term relationships with customers to improve product adoption and operational efficiency.
Cardiac Sonographer
Anderson Hospital
08.2013 - 10.2016
Performed high-quality diagnostic cardiac imaging in an autonomous clinical environment.
Coordinated with physicians and departments to maintain efficient workflow.
Maintained strict compliance with HIPAA regulations and patient privacy standards.
Ensured proper operation and maintenance of diagnostic equipment.
Server / Certified Trainer
LongHorn Steakhouse
03.2011 - 09.2017
Trained and developed new staff to maintain consistent service standards.
Maintained strong communication and teamwork in a high-volume environment.
Delivered high levels of customer service and operational efficiency.
Fiber Optic Technician
G&H Communications
Granite City, IL
01.2007 - 01.2011
Installed, repaired, tested, and spliced fiber optic networks.
Documented installation details and communicated technical updates with team members.
Managed inventory of work vehicles, tools, and equipment.
Education
Associate in Science -
Southwestern Illinois College
Associate in Diagnostic Medical Sonography - undefined
John A. Logan College
Certification
Registered Diagnostic Cardiac Sonographer (RDCS)
CORE SKILLS
Documentation & Process Accuracy
Cross-Team Collaboration
Operational Workflow Improvement
Staff Training & Mentorship
Computer Systems & Technical Software
Timeline
Remodeling & Construction Technician
R&L Remodeling
12.2024 - Current
Application Specialist
ScImage Inc.
12.2016 - 12.2024
Cardiac Sonographer
Anderson Hospital
08.2013 - 10.2016
Server / Certified Trainer
LongHorn Steakhouse
03.2011 - 09.2017
Fiber Optic Technician
G&H Communications
01.2007 - 01.2011
Associate in Diagnostic Medical Sonography - undefined