Summary
Overview
Work History
Skills
Accomplishments
References
Timeline
Manager

Joseph Chow

Manager

Summary

Highly motivated employee/manager with a desire to take on new challenges. Strong work ethic, early adopter of company objectives, always learning to grow self and team. Effective at working individually or collaborate with a team and will bring a wealth of experience to the group. I have mastered many transferrable skills with many years of managing high performing teams.

Overview

35
35
years of professional experience

Work History

District Manager

Wells Fargo
Pasadena, CA
06.2001 - 08.2023
  • Deliver customer service, expert advice, and financial guidance to customers that help them to meet their life goals.
  • Accountable for operational excellence and risk through improvement of customer experience. Do it right the first time.
  • Develop a strong culture of belief to changing company objectives.
  • Led a team of 13 branches and over 100 team members to grow the business through acquisition, proactive activities, and deepening customer relationships.
  • Recruit, interview, and hire team members to key positions, for the district and region. (Licensed Bankers, Business Bankers, Managers).
  • Coach, develop, and promote team members who demonstrate an effective process.

Branch Manager

Wells Fargo
06.1995 - 05.2001
  • Ensure customer expectations were met by Customer Service delivery and meeting Financial Goals.
  • Met deadlines, tasks, and goals by proactively managing individuals and team by coaching, implementation, and oversight.
  • Recruit, interview, and hire to fill important positions to meet Customer Experience and Customer Needs.


Teller and Personal Banker

Wells Fargo
06.1988 - 05.1995
  • Cash handling for accuracy, providing top Customer Service, open New Accounts and grow existing customers, offer Credit, Loans, and Business products.

Skills

Leadership Experience

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Accomplishments


  • Named to District Manager Advisory Council for Wells Fargo Branch Banking under EVP Michelle Lee from 2022 to 2023.
  • Affluent and Small Business leader for Wells Fargo Los Angeles Region from 2021 to 2023.
  • Licensed Coordinator (Series 7, 66, CA insurance) for Wells Fargo Los Angeles Region from 2008 to 2012.
  • Volunteered and led teams for multiple Habitat to Humanity builds.
  • Board Member for YMCA of West San Gabriel Valley from 2012 to 2016.
  • Media trained to speak for Wells Fargo and at community events.


References

Alice Juarez - Wells Fargo, Region Executive

661-369-6671


Ellie Alaniz - Wells Fargo, Business Execution Consultant

805-551-5006


Thuy Bui - Bank of America Merrill Lynch, Market Manager

626-456-2863

Timeline

District Manager

Wells Fargo
06.2001 - 08.2023

Branch Manager

Wells Fargo
06.1995 - 05.2001

Teller and Personal Banker

Wells Fargo
06.1988 - 05.1995
Joseph ChowManager