Joseph Cihon
Tampa,FL
Summary
Dynamic and results-oriented professional with a proven track record at West Roofing Systems Inc., excelling in technical sales and vendor relations. Skilled in client relationship management and technical demonstrations, I significantly boosted sales and productivity. Expert in leveraging account growth management and email communication to foster client relationships and drive success.
Overview
8
8
years of professional experience
Work History
Technical Sales Representative
West Roofing Systems Inc.
Tampa, FL
03.2021 - Current
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Resolved customer complaints in a timely manner.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Assisted customers in selecting the most appropriate technical solutions for their needs.
- Identified customer needs and provided tailored solutions to meet their requirements.
- Generated reports on sales performance metrics for management review.
- Participated in trade shows and conferences to promote company's products and services.
- Prepared proposals and quotations for prospective clients.
- Networked to build client base and promote products to new and existing clients.
- Identified potential customers and established relationships with them.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Created training materials for new employees related to technical sales processes.
Vendor Relations Manager
Crimcheck
Brunswick, OH
01.2017 - 03.2021
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Coordinated with vendors to ensure timely delivery of products and services.
- Participated in industry-related events such as conferences and trade shows, to build relationships with potential new partners.
- Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
- Reviewed monthly reports on procurement activities to ensure cost savings objectives were met.
- Managed the implementation of new systems to improve vendor relations processes.
- Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
Education
Associate of Applied Science - Criminal Justice - Police Academy Graduate
Columbus State Community College
Columbus, OH05-2015
Associate of Arts - Business Administration And Management
Hillsborough Community College
Tampa, FLSkills
- Sales assistance
- Technical demonstrations
- Account growth management
- Email communication
- Client relationship management
- Contract preparation
- Sales reporting
- Lead prospecting
- Quote preparation
- Customer research
- Client relationships
- Face-to-face communication
- Territory management
- Telephone communication
Timeline
Technical Sales Representative
West Roofing Systems Inc.
03.2021 - Current
Vendor Relations Manager
Crimcheck
01.2017 - 03.2021
Associate of Applied Science - Criminal Justice - Police Academy Graduate
Columbus State Community College
Associate of Arts - Business Administration And Management
Hillsborough Community College