Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Colon

Charlotte,NC

Summary

Motivated professional with extensive experience in closing operations, ready to apply expertise in a new role. Skilled at managing final transactions and ensuring compliance with industry standards. Proven leadership abilities through team coordination and task delegation at Target, where I successfully led a team on weekends to ensure smooth operations. Known for being adaptable, organized, and solution-oriented, with a strong focus on collaboration and continuous improvement.

Overview

10
10
years of professional experience

Work History

Closing Expert

TARGET
10.2018 - Current
  • Trusted with responsibility for closing registers, securing merchandise, and ensuring proper hand-off to opening teams.
  • Regularly handle tense or difficult customer interactions with professionalism, using de-escalation techniques to resolve issues calmly and efficiently.
  • Regularly train and mentor new team members in the General Merchandise department, ensuring they understand store standards, safety protocols, and daily operations.
  • Act as an unofficial weekend team lead for the General Merchandise team — delegate tasks, monitor progress, and ensure team stays on track throughout the shift

Medical Administrative Assistant

ORLANDO FOOT AND ANKLE CLINIC
08.2017 - 06.2018
  • Handled electronic health records and billing tasks using medical office software, keeping everything accurate and up to date.
  • Protected patient privacy by strictly following HIPAA guidelines and maintaining confidentiality at all times.
  • Worked closely with medical staff and front office team to keep daily operations running smoothly and patients well cared for.

Crew Member

DUNKIN DONUTS
05.2015 - 03.2016
  • Handled register transactions quickly and accurately using the POS system, while keeping lines moving during busy shifts.
  • Balanced multiple tasks at once — from taking orders to prepping drinks — especially during rush hours, without missing a beat.
  • Made sure every customer felt welcomed and taken care of, creating a positive and friendly experience with every order.

Education

High School Diploma -

Morton West High School
Berwin, Illinois

Skills

  • Compliance awareness
  • Deadline oriented
  • Closing expertise
  • Reliability
  • Team collaboration
  • Visionary leadership

Timeline

Closing Expert

TARGET
10.2018 - Current

Medical Administrative Assistant

ORLANDO FOOT AND ANKLE CLINIC
08.2017 - 06.2018

Crew Member

DUNKIN DONUTS
05.2015 - 03.2016

High School Diploma -

Morton West High School

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