Joseph Contreras
80129 Peak Forest Dr, Indio,CA
Summary
Student with good worth ethic that is eager to get work done in a timely manner. Proven team leader with a track record of enhancing customer service at Mario's Italian Cafe by implementing efficient cleaning procedures and problem-solving strategies. Skilled in organization and attention to detail, significantly reducing wait times by swiftly preparing tables for new guests. Demonstrates exceptional team coordination and a commitment to supporting staff during peak periods.
Overview
2
2
years of professional experience
Work History
Busser/Host
Mario's Italian Cafe
03.2022 - 04.2024
- Trained new staff in bussing and cleaning procedures.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Education
GED -
Shadow Hills High School
Indio, CA05.2025
Certificate - Automotive Technology
College of The Desert
Palm Desert, CA05.2025
Skills
- Cleaning procedures
- Product support
- Problem-solving acumen
- Attention to Detail Focus
- Team-oriented and dependable
- Materials Loading
- Customer Service
- Organization
- Team Leadership
Hobbies
I enjoy hiking, working with my hands and working out.
Timeline
Busser/Host
Mario's Italian Cafe
03.2022 - 04.2024
GED -
Shadow Hills High School
Certificate - Automotive Technology
College of The Desert
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