Zachary Haeberlen
Drexel Hill,PA
Summary
Dynamic and detail-oriented professional with experience at Aronimink Golf Club, excelling in cleanliness maintenance and time management. Proven ability to enhance guest experiences by swiftly resetting tables and anticipating server needs. Recognized for training new staff and improving productivity through effective communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Busser/Host
Nifty-Nifty
Newtown Square, PA
07.2024 - Current
- Trained new staff in bussing and cleaning procedures.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Supported team members with additional tasks, promoting a positive work environment.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
Busser/FoodRunner
Aronimink Golf Club
Newtown Square, PA
09.2023 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
Team Member
Smoothie King
Havertown, PA
04.2023 - 09.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Haverford Highschool
Haverford, PASkills
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
- Table bussing
- Cleaning procedures
- Cleanliness maintenance
- Effective problem solving
- Performance improvement
Timeline
Busser/Host
Nifty-Nifty
07.2024 - Current
Busser/FoodRunner
Aronimink Golf Club
09.2023 - Current
Team Member
Smoothie King
04.2023 - 09.2023
Haverford Highschool