Summary
Overview
Work History
Education
Skills
Quote
Timeline
Languages
Interests
References
Software
Work Preference
Websites
BusinessAnalyst
Joseph Cook

Joseph Cook

Flower Mound,TX

Summary

Dynamic Sales Support Analyst at BrightThinker with a proven track record in enhancing order accuracy and operational efficiency. Skilled in data analysis and problem-solving, I effectively managed customer orders and reported on sales metrics, driving strategic insights. My strong communication skills foster collaboration and elevate customer experiences.

Overview

3
3
years of professional experience
3
3

Years of Higher Education

Work History

Sales Support Analyst Intern

BrightThinker
Lewisville, TX
05.2025 - Current
  • Streamlined collaboration between Sales and Production Operations to enhance order accuracy.
  • Managed customer order processing while updating Sales Order Tracker and maintaining accurate Salesforce data.
  • Reported on daily sales metrics to support strategic analysis and performance evaluations.
  • Participated in warehouse activities weekly to develop skills in order fulfillment, kit assembly, and quality assurance.
  • Analyzed data and created Excel files to boost operational efficiency.
  • Implemented changes recommended by management into daily workflow routines.

Finance Intern

RBC Wealth Management
Dallas, Texas
06.2025 - 06.2025
  • Analyzed over 150 audit reports for prospective school bond candidates, extracting key financial metrics including revenue, cash reserves, and debt service coverage.
  • Built and maintained Excel models to organize and compare data, supporting credit assessments through liquidity ratios, debt obligations, and financial health indicators.
  • Identified top bond candidates and developed detailed financial profiles.
  • Gained exposure to the full municipal bond issuance process, including pricing strategy, order placement, and investor distribution.
  • Strengthened understanding of public finance and credit analysis by collaborating with experienced bond professionals.




Valet/Valet Parking Manager

The Ranch of Lonesome Dove
Southlake, Texas
06.2024 - Current
  • Managed day-to-day operations of the valet parking service.
  • Resolved guests' problems with valet service to maintain brand loyalty and minimize disruptions.
  • Listened to customer feedback and responded to maintain or improve processes.
  • Managed VIP arrivals and departures with smooth and professional approach.

Marketing Intern

Success Space
Highland Village, TX
06.2024 - 08.2024
  • Executed daily deliveries of 60 sandwiches to local businesses, doctors offices, and law firms enhancing product visibility.
  • Conducted cold calls and sent emails to engage potential clients creating a list of over 100 qualified leads.
  • Presented concise sales pitches to businesses during sandwich deliveries.
  • Distributed promotional coupons to various businesses and apartment complexes.

Crew Member

Lifetime Fitness Cafe
Flower Mound, TX
06.2022 - 01.2023
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Tailored orders to address customer allergies and gluten concerns.
  • Resolved customer complaints in a professional manner.

Education

BBA - Finance

Tarleton State University
Stephenville, TX
08.2023 - Current

Skills

  • Cross-functional teamwork (Sales ↔ Production)
  • Problem solving resolution (customer or logistic)
  • Written and oral communication skills
  • Calm demeanor
  • Order Processing
  • Data analysis

Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Finance Intern

RBC Wealth Management
06.2025 - 06.2025

Sales Support Analyst Intern

BrightThinker
05.2025 - Current

Valet/Valet Parking Manager

The Ranch of Lonesome Dove
06.2024 - Current

Marketing Intern

Success Space
06.2024 - 08.2024

BBA - Finance

Tarleton State University
08.2023 - Current

Crew Member

Lifetime Fitness Cafe
06.2022 - 01.2023

Languages

English
Native language

Interests

AI Optimization

Excel

Portrait Art

Powerlifting

Pickleball

Volleyball

References

References available upon request.

Software

Excel

Microsoft Power Automate

Quadratic AI

Google slides

Work Preference

Work Type

Full TimePart TimeInternship

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancement

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