Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Joseph Costa

Lisle,IL

Summary

Highly motivated skilled club builder backed with over 8 years in the industry seeking employment with your SWAG GOLF family. Specializing in customer service and custom builds.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Special Order Liaison/ Club Builder/ Service Desk

PGA Tour Superstore
02.2016 - Current
  • Serving as primary point of contact, fostering strong relationships between guests and external manufacturers including taking calls and emails
  • Executing precision repairs on golf clubs, including re-gripping, shaft replacement, and club head adjustments, adhering to industry standards and manufacturer specifications
  • Providing exceptional customer service by offering expert advice and recommendations on equipment selection and customization; including custom stamping, adjusting loft & lie's, swing weighting, and paint fill
  • Collaborating with team members to maintain organized inventory and streamline operations within golf services department
  • Demonstrating strong product knowledge while keeping abreast of latest industry trends and technologies to effectively assist guests

Non Conveyor Order Filler

Walmart Distribution Center 6066
05.2005 - 07.2015
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Contributed to safe working environment by adhering to strict safety protocols during all tasks.
  • Worked closely with team members to achieve daily production goals, resolve challenges, and maintaining positive work environment

Infantry Fire Team Leader/ Radio Tech Operator

United States Army
07.1995 - 08.2004
  • Thrive in dynamic and challenging environments; able to quickly adjust and adapt to changing situations
  • Responded to emergencies with speed, efficiency, and knowledgeable assistance
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors


Education

High School Diploma -

Yuma High School
Yuma, AZ

Associate of Occupational Degree - Professional Golf Management

Golf Academy of America
Altamonte Springs, FL
06.2016

Skills

  • Ability to work effectively in a team environment
  • Strong attention to detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities
  • Teamwork and Collaboration

Affiliations

  • Veterans of Foreign Wars Post 2164
  • National Purple Heart Association

Certification

True Temper

Srixon/ Cleveland/ XXiO

Taylormade

Titleist

Callaway

Cobra/Puma

Mitchell Club Building Certificate



Timeline

Special Order Liaison/ Club Builder/ Service Desk

PGA Tour Superstore
02.2016 - Current

Non Conveyor Order Filler

Walmart Distribution Center 6066
05.2005 - 07.2015

Infantry Fire Team Leader/ Radio Tech Operator

United States Army
07.1995 - 08.2004

High School Diploma -

Yuma High School

Associate of Occupational Degree - Professional Golf Management

Golf Academy of America
Joseph Costa