Joseph Costa
Lisle,IL
Summary
Highly motivated skilled club builder backed with over 8 years in the industry seeking employment with your SWAG GOLF family. Specializing in customer service and custom builds.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Special Order Liaison/ Club Builder/ Service Desk
PGA Tour Superstore
02.2016 - Current
- Serving as primary point of contact, fostering strong relationships between guests and external manufacturers including taking calls and emails
- Executing precision repairs on golf clubs, including re-gripping, shaft replacement, and club head adjustments, adhering to industry standards and manufacturer specifications
- Providing exceptional customer service by offering expert advice and recommendations on equipment selection and customization; including custom stamping, adjusting loft & lie's, swing weighting, and paint fill
- Collaborating with team members to maintain organized inventory and streamline operations within golf services department
- Demonstrating strong product knowledge while keeping abreast of latest industry trends and technologies to effectively assist guests
Non Conveyor Order Filler
Walmart Distribution Center 6066
05.2005 - 07.2015
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Contributed to safe working environment by adhering to strict safety protocols during all tasks.
- Worked closely with team members to achieve daily production goals, resolve challenges, and maintaining positive work environment
Infantry Fire Team Leader/ Radio Tech Operator
United States Army
07.1995 - 08.2004
- Thrive in dynamic and challenging environments; able to quickly adjust and adapt to changing situations
- Responded to emergencies with speed, efficiency, and knowledgeable assistance
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors
Education
High School Diploma -
Yuma High School
Yuma, AZAssociate of Occupational Degree - Professional Golf Management
Golf Academy of America
Altamonte Springs, FL06.2016
Skills
- Ability to work effectively in a team environment
- Strong attention to detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Teamwork and Collaboration
Affiliations
- Veterans of Foreign Wars Post 2164
- National Purple Heart Association
Certification
True Temper
Srixon/ Cleveland/ XXiO
Taylormade
Titleist
Callaway
Cobra/Puma
Mitchell Club Building Certificate
Timeline
Special Order Liaison/ Club Builder/ Service Desk
PGA Tour Superstore
02.2016 - Current
Non Conveyor Order Filler
Walmart Distribution Center 6066
05.2005 - 07.2015
Infantry Fire Team Leader/ Radio Tech Operator
United States Army
07.1995 - 08.2004
High School Diploma -
Yuma High School
Associate of Occupational Degree - Professional Golf Management
Golf Academy of America