JOSEPH C. REMICK
Security Operations Center Analyst
San Antonio,TX
Summary
CYBER SECURITY PROFESSIONAL Prior (TS/SCI) Highly driven Cyber Security professional with 13+ years of experience in SOC operations, incident response, and threat hunting. Adept at rapidly triaging security alerts, developing automated solutions to streamline investigations, collaborating with cross-functional teams to deliver proactive cyber defense strategies, and excellent customer relations. Demonstrated success leveraging industry-standard tools and frameworks.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Technicalcompetencies
ELK, Nessus, NMAP, Volatility, Wireshark, Redline, Bro, Cuckoo, Patriot Excalibur, Remedy, SharePoint, Zendesk, Linux, Windows Server 2016, Windows XP - 11, SIFT, PowerShell, Batch, AI, Cisco, pfSense, Ubiquiti, Adv IR & Threat Hunting (SANS), Net Pen Testing (SANS), CISSP
Work History
Cyber Security Advisor
Secureworks
10.2022 - Current
- Triaged security alerts using Taegis software, analyzing over 3000 alerts weekly to assess potential threats and identify indicators of compromise, achieving a 100% accuracy rate in threat detection.
- Composed detailed investigative reports on incidents, providing evidence-backed assessments and recommending remediation steps, reducing client response time to threats by 30%.
- Delivered exceptional customer support through Zendesk, handling over 100 text-based chats, calls, and tickets monthly, maintaining a 100% client satisfaction rating.
- Led the integration of AI into the Taegis analyst workflow, reducing alert triage and investigative task times by 50%, resulting in a 50% increase in team efficiency.
- Collaborated with cross-functional teams to identify and resolve workflow inefficiencies, implementing solutions that improved productivity by 25% and elevated customer satisfaction scores.
- Provided expert security recommendations, leveraging detailed investigations to identify risks and propose defensive actions, contributing to a 15% improvement in client security posture.
Cyber Operations Planner
United States Air Force
01.2019 - 07.2023
- Administrated Air Force information systems responsible for tracking deficiency management, quality assurance trend analysis, by-law compliance, and maintenance personnel skill certification
- Carried out orders and executed missions; anticipated future organizational needs and built training plans resulting in achieved success in a dynamic, ambiguous, and chaotic environment
- Established work procedures and processes that support company and departmental standards, procedures, and strategic directives
- Coordinated between the Intelligence community, all branches of the Department of Defense (DOD), and the Cyber Operations Teams daily insuring mission integrity and timeliness
- Piloted key Air Force software suite: beta and stress-tested mission applications and facilitated USCYBERCOM mission tool set transition
- Manufactured Offensive Cyber Operations (OCO) Plans training; instructed 5 team members on the new tradecraft processes while promoting technical proficiency
- Communicated efficient summaries to Command, conveying their desires back to the teams and answered questions
- Overhauled OCO team procedures; authored 3 crew aids and modernized the expedited OCO readiness and increased output by 33%
Cyber Warfare Operator
United States Air Force
01.2015 - 12.2019
- Conducted Hunt missions on Air Force and International Partner networks while training FIVE-EYE (FVEY) national cyber security teams and worked with the Intelligence Community to identify Advanced Persistent Threats
- Consolidated 10 data sources to 1; eliminated tasking inefficiency and delivered 7 Quick Reaction Force (QRF) teams to USCYBERCOM in 8 hours versus 24
- Conducted network forensics; monitored and analyzed aerospace command and control for malicious traffic and ensured multinational defense missions using ELK, Moloch, and Kibana
- Detected, tracked, and characterized Advanced Persistent Threat in the assigned mission area using Incident Response tools and techniques, recommended mitigation strategies
- Led ticket system configuration; constructed and deployed tracking system and provided big picture data and secured national aerospace command and control
- Performed checks against the Department of Defense Information Networks (DODIN) and specific mission systems to determine vulnerabilities and establish remediation actions
- Provided cyber mission infrastructure defense; developed Course of Action recommendations and executed approved response
Enterprise Network Administrator
United States Air Force
01.2013 - 12.2015
- Planned and performed network security assessments to minimize virus threats, malicious logic, and software vulnerabilities
- Managed the administration of the Base-wide network services for over 8,000 customers while managing a team of 8 network administrators conducting daily SCRUMs and strategizing tasks for maximum impact
- Strengthened vulnerability management program; removed 40 rogue servers and 2,000 cyber threats to safeguard a $600M Air Force Network
- Conducted classified system compliance; installed patches for 444 machines and raised network defense posture by 43%
- Monitored and directed proactive and reactive network information defense protecting network integrity for 8,4000 users
- Directed the implementation of Department of Defense and Air Force network (AFNet) security policies and directives with zero mishaps
- Managed the operation and maintenance of local firewalls and proxy servers to protect base information resources and ensured end-user satisfaction
Cyber Systems Operator
United States Air Force
01.2010 - 12.2013
- Deployed, operated, and maintained fast-reaction deployable networks, ensuring 99% uptime across over 20 high-priority operations annually.
- Supported Joint Chiefs of Staff-directed operations, contributing to the success of wartime missions, contingency plans, and humanitarian relief efforts impacting over 10,000 personnel.
- Planned and coordinated circuit activations, communication outages, and maintenance actions with distant-end team
- Managed equipment, maintenance, and training documentation for over 500 assets using Air Force tracking software, improving data accuracy by 25% and streamlining reporting processes.
Education
Associate of Applied Science - Network Security
Community College of The Air Force
Sumter, SC 01.2013 - 01.2015
Skills
Taegis
Customer Service Platforms
Server Administration
ELK Stack
AI Prompt Engineering
Open source security tools
Vulnerability Assessment
Network Security Management
Vulnerability assessment
Network security management
Network access control
Security operations center
Cybersecurity frameworks
Teamwork and collaboration
Problem-solving
Accomplishments
- Integrated AI into SOC workflows: Spearheaded the adoption of AI-based prompt engineering to reduce alert triage and investigation time significantly, improving SOC efficiency.
- Improved incident response outcomes: Developed and optimized automation tools that shortened threat analysis turnaround times and enhanced investigative quality.
- Delivered exceptional client service: Produced comprehensive reports with actionable remediation steps and provided detailed, real-time customer support, boosting customer satisfaction.
Certification
CompTIA Security+ - CompTIA.
Timeline
Cyber Security Advisor
Secureworks
10.2022 - Current
Cyber Operations Planner
United States Air Force
01.2019 - 07.2023
Cyber Warfare Operator
United States Air Force
01.2015 - 12.2019
Associate of Applied Science - Network Security
Community College of The Air Force
01.2013 - 01.2015
Enterprise Network Administrator
United States Air Force
01.2013 - 12.2015
Cyber Systems Operator
United States Air Force
01.2010 - 12.2013