Justin T Gutierrez
North Augusta,SC
Summary
Results-driven Endpoint Management Lead with deep expertise in modern device management, OSD automation, Intune administration, and largescale ConfigMgr environments. Adept at designing zero-touch provisioning workflows, re-engineering device build processes, and leading major enterprise remediation efforts. Skilled in application packaging (Win32/MSI/MSIX), compliance automation, cloud-driven configuration baselines, and modernizing hybrid endpoint infrastructures. Known for improving system stability, accelerating deployment timelines, and strengthening security posture across healthcare and public-sector environments.
Overview
11
11
years of professional experience
Work History
Endpoint Management Lead
Emory Healthcare
Atlanta, GA
04.2024 - Current
- Architected and deployed a new ConfigMgr environment, migrating enterprise clients while modernizing application delivery and OS deployment workflows.
- Designed and implemented ConfigMgr / Intune Co-Management, defining workload boundaries and transition paths to cloud-native management.
- Streamlined Windows Autopilot provisioning and Intune enrollment to support reliable zero-touch device onboarding.
- Developed phased deployment rings for applications, operating systems, and updates to ensure consistent, high-quality releases.
- Reduced monthly patching cycles from 45+ days to under 21 days through automation and improved validation processes.
- Implemented third-party patching through PatchMyPC across ConfigMgr and Intune-managed devices.
- Engineered Operating System Images, Deployments, and fully dynamic Task Sequences supporting multiple hardware types and organizational roles.
- Significantly reduced bare-metal and refresh imaging times by modernizing build processes and automating post-installation configuration.
- Performed advanced application packaging using EXE, MSI, PowerShell-based installers, including custom detection logic, dependencies, and supersedence.
- Created Intune Win32 applications (IntuneWinAppUtil), defining install/uninstall commands, detection rules, and assignment strategies.
- Authored detailed packaging documentation, deployment runbooks, and operational notes for production handoff.
- Cross-trained technical support and deployment teams on Intune administration, application deployment, security baselines, and modern endpoint practices.
Systems Management Engineer
Mecklenburg County
Charlotte, NC
05.2019 - 07.2024
- Managed multiple ConfigMgr instances as part of a Privileged Access Workstation (PAW) security model.
- Implemented a new ConfigMgr environment and executed full client migration, improving deployment reliability and performance.
- Configured Co-Management and expanded Autopilot provisioning to support transitioning workloads into Intune.
- Developed phased testing rings for applications, OS deployments, and updates to ensure controlled production rollout.
- Implemented third-party patching automation using PatchMyPC.
- Created and maintained OS Images, Deployments, and dynamic Task Sequences supporting diverse application sets and hardware configurations.
- Reduced imaging time significantly through automation, modern task sequence logic, and workflow optimization.
- Enabled OS deployment within Cisco SD-Access environments, resolving network segmentation and PXE limitations.
- Packaged and deployed applications using MSI, EXE, and PowerShell installers, including detection logic and upgrade handling.
- Led migration from AirWatch MDM to Intune for Windows, iOS, macOS, iPadOS, and Android platforms.
- Contributed to restructuring AD OU hierarchy and aligning Group Policy with CIS security baselines.
ConfigMgr Engineer
Polypore
Charlotte, NC
10.2019 - 04.2020
- Improved patch management process for both Microsoft and 3rd party patches.
- Introduced patching test rings and schedules.
- Resolved issues with Operating System Images.
- Built proper configurations for multiple languages and region settings.
- Implemented improvements to Operating System Deployments.
- Imaging tracking via Registry Tattoo.
- MSFT Team notifications for failed images.
- OSD Statistics dashboard via PowerBi.
- Assisted team with resolving pending requests.
ConfigMgr Engineer
Insight
Memphis, TN
04.2018 - 05.2019
- Managed 300,000+ endpoints in the FedEx environment globally.
- Created and maintained Operating System Images, Deployments, and Task Sequences.
- Created and maintained Applications and Packages, utilizing executables, windows installers, scripts, etc.
- Assisted team when needed in managing infrastructure that consists of 120+ servers: One CAS, Six Primary Sites and 115 Distribution/Management Points and additional site system roles.
- Achieved 95% patching compliance each month.
- Performed Windows 10 migration utilizing ZTI across limited bandwidth networks.
- Troubleshoot issues with OS, Application, Package Deployments, along with client health issues.
- Managed device and user collections.
- Provided guidance and assistance to multiple teams for creating, OSD, Applications, Packages and Collections.
- Deployed and managed monthly patching to end devices.
IS Support Specialist II / ConfigMgr Administrator
University Hospital
Augusta, GA
10.2014 - 04.2018
- Managed over 5,500 clients in more than 17 sites, one domain and two environments of Microsoft SCCM 2012 and System Center 2016.
- Supported Windows XP/7/10, 6,000+ desktops, 4,000+ users, and images, utilized Active Directory/Group Policy to support and secure clients.
- Successfully created refresh and replace Operating System Deployment (OSD) task sequences for Windows 7 to Windows 10.
- Created, tested and deployed packages/applications for corporate software and third-party vendors to environment.
- Planned upgrades and roadmaps to upgrade applications.
- Collaborated with application owners and managers to gather requirements for application deployments.
- Successfully implemented the deployment of Bitlocker and Windows 10 upgrades to the enterprise.
- Monitored all relevant logs, including server, application and security logs for anomalies and performance issues.
- Responsible for troubleshooting and maintaining overall client and server health for entire SCCM infrastructure.
Skills
- Configuration Manager
- PowerShell
- Batch Scripting
- VB Scripting
- SQL
- WQL Query
- Intune
- PowerBi
- JAMF
- PatchMyPC
- Crowdstrike
- Application Packaging
- Active Directory
- Windows Registry
- Group Policy
- SCOM
- WSUS
- Adaptiva
- Graph API
- Sophos
- Taegis
- Tanium
- Entra
- Workspace One
Certification
Microsoft Certified Solutions Expert: Mobility
Microsoft® Certified Solutions Associate: Windows 10
System Center Configuration Manager Certification
ITIL Foundations Certification
CompTIA Cloud Essentials Certification
CompTIA A+ Certification
Timeline
Endpoint Management Lead - Emory Healthcare
04.2024 - Current
ConfigMgr Engineer - Polypore
10.2019 - 04.2020
Systems Management Engineer - Mecklenburg County
05.2019 - 07.2024
ConfigMgr Engineer - Insight
04.2018 - 05.2019
IS Support Specialist II / ConfigMgr Administrator - University Hospital
10.2014 - 04.2018