Joseph Cubias
Elizabeth,NJ
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Dedicated to offering exceptional assistance to fellow mechanics and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist/Customer Service Cashier
G And H Auto Repair
09.2022 - Current
- Sorted, received, and distributed mail correspondence for the auto shop.
- Handled assignments independently with good judgement and critical thinking skills.
- Responded to inquiries from callers seeking information about vehicle repair estimates.
- Helped maintain office security by monitoring visitor access and assisting accordingly.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific mechanic.
- Answered phone promptly and directed incoming calls to the correct mechanic.
- Interacted with auto part vendors, to receive orders, direct activities, and communicate instructions.
- Provided clerical support to auto shop owner by copying, faxing, and filing documents.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Restocked supplies and submitted purchase orders to maintain stock levels for oil, oil filters.
- Performed cash, card and check transactions to complete customer purchases.
Stock Controller
Kylies Restaurant
01.2022 - Current
- Managed timely and effective replacement of missing restaurant products.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Disposed of damaged or defective restaurant items or coordinated returns to vendors for covered items.
Education
Bachelor of Arts - Criminal Justice
Seton Hall University
South Orange, NJ05.2027
High School Diploma -
Elizabeth High School
Elizabeth, NJ06.2023
Skills
- Office Administration
- Billing and Invoicing
- Relationship Building
- Customer/Client relations
- Customer Service
- Multi-Line Phone Systems
- Professional Demeanor
- Attention to Detail
- Problem-Solving
- Time Management
- Technical Support
- Punctual and Reliable
- Greeting and Seating Clients
- Service-oriented mindset
Fishing
I love to fish ever since the age of 7. I take weekly trips during the summer to many lakes around NJ and although some see fishing as a boring hobby, its probably because they are fishing with the wrong fishermen.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist/Customer Service Cashier
G And H Auto Repair
09.2022 - Current
Stock Controller
Kylies Restaurant
01.2022 - Current
Bachelor of Arts - Criminal Justice
Seton Hall University
High School Diploma -
Elizabeth High School