Joseph Curtiss
Rock Island,IL
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
5
5
years of professional experience
Work History
Order Picker
Home Depot
12.2024 - Current
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
Drill Locator
Pangaea Underground
08.2022 - 11.2024
- Trained new employees on proper drill locating methods, boosting team productivity and accuracy.
- Streamlined project timelines through effective collaboration between cross-functional teams.
- Implemented safety protocols during drilling operations, minimizing incidents and injuries on job sites.
- Evaluated soil conditions prior to drilling, ensuring optimal equipment usage and avoiding potential hazards.
- Optimized resource allocation on job sites by accurately estimating required materials and personnel for each project phase.
Assistant Manager
Carpetland USA Flooring Center
03.2020 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
No Degree - Engineering Physics
Truman State University
Kirksville, MOHigh School Diploma -
Rock Island High School
Rock Island, IL06-2011
Skills
- Problem-solving
- Customer service
- Retail operations
- Inventory control
- Time management
- Attention to detail
- Store opening and closing
- Team building and leadership
- Staff supervision
- Store operations
- Stock management
Timeline
Order Picker
Home Depot
12.2024 - Current
Drill Locator
Pangaea Underground
08.2022 - 11.2024
Assistant Manager
Carpetland USA Flooring Center
03.2020 - 07.2022
No Degree - Engineering Physics
Truman State University
High School Diploma -
Rock Island High School
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