Joseph Darcy

• Planned, scheduled, and delegated daily work to team of employees.
• Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
• Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
• Performed troubleshooting and diagnosis on malfunctioning equipment.

Run and install fiber optics buildings, install in racks and build racks.

Run and install access control cabling through building and racks.

Inventory of parts and equipment that have been received.

Install equipment in racks and testing fiber optics.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Run and install, terminate and test fiber optic cabling.
• Run and install terminate and test fiber, fire alarm, access control, data voice, nurse call, DDC, paging and Med gas cabling.
• install devices and testing.

• Assisted sales team in securing new contracts by providing technical expertise during client presentations.
• Conducted thorough analysis of network performance metrics, identifying areas for improvement and recommending necessary changes.
• Addressing customer concerns promptly, resulting in increased satisfaction rates across all accounts.
• Designed networks and handled basic troubleshooting for internal system issues.
• install, test, troubleshoot voice, fiber, data, coax cables and install devices.
• Customer retention and relations.
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