Joseph Dawkins
Manchester,NH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Material Control Specialist
Consolidated Communications
Greenland, NH
11.2023 - Current
- Maintained detailed inventory records, including quantities, locations and costs of all materials.
- Evaluated stock levels and identified opportunities to reduce excess inventories.
- Ensured accuracy of data entry into the inventory system.
- Processed incoming orders and ensured that all items were received in proper condition.
- Assisted in the development of purchasing plans based on customer demand forecasts.
- Developed reports on current stocking levels, trends and cost analysis for management review.
- Analyzed supplier performance metrics such as delivery times, quality control issues.
Broadband Technician
Consolidated Communications
Greenland, NH
05.2022 - 11.2023
- Installed and configured customer modems and routers to ensure compatibility with the broadband service.
- Tested existing hardware for proper operation, identified any issues, and performed necessary repairs or replacements.
- Created network diagrams to document current network configurations.
- Updated customer information in company databases as needed.
- Performed preventative maintenance on equipment to ensure optimal performance.
- Ensured all installations were completed according to industry standards and regulations.
- Assisted with troubleshooting of wireless networks and connections.
- Replaced faulty components such as cables, connectors, switches.
- Analyzed system logs to detect potential problems before they occurred.
- Maintained accurate records of all work performed on each job site visit.
Mason Apprentice and Laborer
Ceaser Chimney
Manchester, NH
11.2021 - 05.2022
- Installed brick, block, stone, glass block and other types of masonry materials.
- Mixed mortar and grout according to specifications.
- Cleaned and prepared masonry surfaces for repair or construction.
- Placed mortar joints between courses of bricks.
- Repaired existing masonry structures such as chimneys and walls.
- Applied sealants to protect masonry from weathering elements.
- Cut bricks, blocks and stones to specified dimensions using hand tools and power saws.
- Loaded, unloaded and transported building materials to job sites.
- Inspected work areas for safety hazards prior to beginning work activities.
- Performed preventative maintenance on tools and equipment used in masonry work.
- Erected scaffolding around work area as needed for support during installation processes.
- Followed all safety regulations while performing tasks related to masonry work.
Construction Materials Quality Control
Miller Engineering & Testing
Manchester, NH
03.2021 - 11.2021
- Certified and Used Nuclear Density Gauge to perform quality inspection of soil and asphalt compaction.
- Performed tests on concrete, asphalt and soil samples to determine strength and composition.
- Collected material samples from construction sites for laboratory testing.
- Maintained accurate records of sample collection and test results.
- Inspected equipment used in the production of construction materials.
- Assisted engineers with research related to construction materials and techniques.
- Created reports summarizing test results and recommended changes or improvements to existing products.
Produce Associate
Hannaford Supermarket
Bedford, NH
03.2020 - 03.2021
- Received and inspected incoming produce shipments to ensure quality and quantity standards were met.
- Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.
- Provided excellent customer service by greeting customers warmly upon arrival in the department and responding promptly to inquiries about products or services offered.
- Maintained cleanliness of work area throughout shift, including sweeping floors and wiping down surfaces.
- Adhered to food safety regulations by following proper storage procedures for all perishables.
- Utilized pallet jack to move large quantities of produce from receiving area into storage areas.
Rink Operations
Tri-Town Ice Arena
Manchester, NH
09.2019 - 03.2020
- Greeted patrons, answered questions and provided information about the facility.
- Enforced safety rules and regulations to ensure a safe environment for all participants.
- Assisted in setting up special events such as birthday parties or group outings at the rink.
- Scored and kept records of game sheets over the course of league seasons and weekend tournaments.
Hardscaper
Stone Blossom Landscape & Design
Manchester, WA
04.2019 - 09.2019
- Installed retaining walls, walkways, patios, driveways, and other hardscaping elements.
- Prepared sub-base of crushed stone or gravel with compaction equipment.
- Excavated and leveled soil in preparation for hardscape installation.
- Built steps and stairs with brick paver materials.
- Placed sand between the joints of pavers to ensure proper drainage.
- Incorporated landscaping features such as waterfalls, ponds, fountains into hardscape designs.
- Mixed mortar for laying bricks and stones with trowels or cement guns.
- Utilized power tools including drills, saws, hammers when needed for projects.
- Ensured job sites were clean at all times by removing debris daily.
- Provided excellent customer service through regular communication with clients throughout project timeline.
Sales Associate
American Eagle Outfitters, Inc
Manchester, NH
11.2018 - 04.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
Dishwasher
Stark House Tavern
Weare, NH
08.2017 - 10.2018
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Involved in prep of multiple functions as asked of by the owner.
- Operated the Take-Out phone and took orders on point-of-sale operating system.
Education
High School Diploma -
Manchester Memorial High School
Manchester, NH06.2020
Some College (No Degree) - Business Administration And Management
St.Joseph's College of Maine
Standish, MESkills
- Customer Service
- Configuring Devices
- Equipment Maintenance and Installation
- Safety Awareness
- Educating Customers
- Records Management
- Company Product Knowledge
- Complaint Resolution
- Service Records
- In-Home System Integration
- Equipment Troubleshooting
Affiliations
- Baseball Coach
- Motivational Coach
- Outdoorsman & National Park Enthusiast
Accomplishments
- National Honor Society
- National Business Honor Society
- DECA President and Award Winner in Marketing
Certification
- Nuclear Density Gauge Certified
- CPR and First Aid Certified
Languages
English
Native/ Bilingual
Irish
Elementary
References
References available upon request.
Timeline
Material Control Specialist
Consolidated Communications
11.2023 - Current
Broadband Technician
Consolidated Communications
05.2022 - 11.2023
Mason Apprentice and Laborer
Ceaser Chimney
11.2021 - 05.2022
Construction Materials Quality Control
Miller Engineering & Testing
03.2021 - 11.2021
Produce Associate
Hannaford Supermarket
03.2020 - 03.2021
Rink Operations
Tri-Town Ice Arena
09.2019 - 03.2020
Hardscaper
Stone Blossom Landscape & Design
04.2019 - 09.2019
Sales Associate
American Eagle Outfitters, Inc
11.2018 - 04.2019
Dishwasher
Stark House Tavern
08.2017 - 10.2018
High School Diploma -
Manchester Memorial High School
Some College (No Degree) - Business Administration And Management
St.Joseph's College of Maine