Joseph Delgado
Tucson,AZ
Summary
Strategic planner and operational leader with over 25 years of high-level management experience improving performance, productivity, and efficiency of organizational operations. Proficient at improving team performance through innovative management techniques and providing resources to succeed.
Overview
32
32
years of professional experience
1
1
Certification
Work History
General Manager (Phoenix)
Tohono O’odham Gaming Enterprise
Tucson and Phoenix, AZ
01.2013 - 01.2024
- Leveraged leadership to oversee operations of an over 75,000 square foot casino gaming operation in Glendale, AZ while assisting with oversight of construction of a new gaming facility in Waddell, AZ
- Managed a multi-million-dollar budget while constantly developing and implementing financial and CapEx strategies to achieve top-line revenue and drive cost reductions
- Facilitated cross-departmental collaboration which led to the creation of a successful outdoor concert series that increased property revenue by 20% over prior year in its first season
- Applied effective strategies and led the implementation of improved departmental EBITDA
- Performed succession planning by introducing hiring criteria, training, and performance evaluation for management positions, thereby increasing productivity
- Security Director (Southern Arizona) | 2013 – 2022
- Responsible for establishing, promoting, and maintaining the security of 3 casino properties across Southern Arizona (Tucson, Sahuarita, and Why)
- Responsible for formation of COVID Incident Command Team and worked with internal and external departments to develop solutions and responses to pandemic related challenges, to include: supply chain issues, closures, safety policies, and team member support efforts
- Instrumental in the creation of the security department for the West Valley property prior to breaking ground, to include: working with architects to design security office layout, staffing requirements based on proposed property size, and the hiring and training of new officers. Oversaw West Valley Security Department operation for two and a half years in addition to Southern Arizona
- Oversaw casino operations and resolved emergent issues during absence of General Manager
- Promoted tribal team member development through the creation of internships, mentorships, and interim positions to facilitate advancement opportunities
Chief of Police
Tohono O’odham Police Department
Sells, AZ
01.1992 - 01.2013
- Oversaw a budget of $14 million and a staff of 200 to cover a jurisdiction of 2.8 million acres across three counties and along the border of Mexico
- Implemented numerous outreach programs to strengthen rapport within the community
- Created an employee wellness program to support better health of officers
- Initiated internal office of professional standards to facilitate reviews of officer conduct
- Developed the Tohono O’odham Nation Ranger Academy to prepare prospective Rangers and Officers for the Police Academy, increasing the percent who graduate successfully
- Formalized and implemented the school resource officer program to bridge communications between young people in the community and law enforcement, addressing the goals of reduction of gang activity
- Oversaw the formation of the border crimes unit to address the specific needs of the nation along the international border with Mexico
- Assistant Chief of Police | 2002-2007
- Secured buy-in from various entities to support and fund a retirement program for the Tohono O’odham Police Department employees resulting in at retroactive funding for officers.
- Established the vehicular offenses unit focusing on reduction of auto fatalities by 50%.
- Police Commander Lieutenant | 1999-2002
- Responsible for the development and implementation of the criminal investigation division passing sex offender laws, becoming the 2nd tribe in the U.S. to achieve this
- Patrol Sergeant | 1997-1999
- Patrol Officer | 1992-1997
Education
High School Diploma -
Canyon Del Oro
Oro Valley, Az 05-1982
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Certification
- Tribal Law Enforcement Executive Leadership 2012
- Criminal Jurisdiction in Indian Country 2011
- U.S. Dept. of Homeland Security – Indian Country Law Enforcement Symposium 2010
- Foundation of Supervision and Leadership 2010
- FBI National Academy – Design & Application of Organizational Ethics 2010
- Domestic Violence & the Workplace 2010
- Advanced Issues in Domestic Investigation 2009
- U.S. Dept. of Homeland Security, Intelligence
- Led Policing Needs Assessment Working Group at the Federal Law Enforcement Training Level 2008
- Ethics and Professionalism 2008
- National Institute of Justice, Technology Institute for Law Enforcement 2001
- Federal Law Enforcement Management Institute
- Law Enforcement Supervisors Training 1999
- Mastering Performance Management 1999
Qualifications
- Experience with improving staff effectiveness through coaching, counseling, and training
- Proven track record of employee development through hiring practices and unique training opportunities
Notable Appointments
- Indian Police Chief of the Year, 2013 – National Native American Law Enforcement Association (“NNALEA”) 2013
- FBI Criminal Justice Information Services Advisory Policy Board Tribal Representative 2010-current
- President of Indian Country Intelligence Network 2010-2012
Timeline
General Manager (Phoenix)
Tohono O’odham Gaming Enterprise
01.2013 - 01.2024
Chief of Police
Tohono O’odham Police Department
01.1992 - 01.2013
High School Diploma -
Canyon Del Oro