Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Delia

Friendswood,TX

Summary

Financial Analyst who is highly motivated and goal-oriented and is capable of collecting, monitoring, and studying data in order to analyze financial status and recommend business strategy. Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the [Type] business. Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. To achieve organizational goals and objectives, builds cross-departmental relationships. Dedicated to learning, growing, and succeeding in [Industry]. Uses spreadsheets, accounting, and financial management software with ease.

Overview

32
32
years of professional experience

Work History

Real Estate Investment Analyst

The Heartland Group RE, LLC
07.2016 - 05.2024
  • Used agile work methods to ensure that projects were completed quickly and successfully
  • Conducted research to address [problem], which resulted in [success]
  • Kept track of everything.

Mortgage Banker/Customer Service

American First Lending Corporation
07.1992 - 06.2016
  • Promoted a superior customer experience by responding to customer concerns, demonstrating empathy, and quickly resolving issues
  • Built strong, compassionate client relationships and earned a reputation for exceeding service standards
  • Was quick to respond to potential customers' questions and requests
  • Continually improved my sales abilities and product knowledge in order to provide excellent service and meet quotas
  • Successfully trained team members on best practices and protocols, reducing process inconsistencies
  • Increased productivity by anticipating needs and providing excellent support.

Education

Some college (No degree) -

Real Estate Development
Cal State Fullerton, CA

High School -

Rockford West High School
Rockford, IL

Skills

  • Business Development
  • Organization
  • Team management
  • ERP software
  • Customer service
  • Business operations
  • Communications
  • Team building
  • MS Office

Timeline

Real Estate Investment Analyst

The Heartland Group RE, LLC
07.2016 - 05.2024

Mortgage Banker/Customer Service

American First Lending Corporation
07.1992 - 06.2016

Some college (No degree) -

Real Estate Development

High School -

Rockford West High School
Joseph Delia