Joseph DeSimone
Fort Lauderdale,FL
Summary
Driven professional with a track record of surpassing sales objectives at Orangetheory Fitness, leveraging expertise in CRM proficiency and strategic planning. Excelled in fostering team collaboration and enhancing customer experiences, demonstrating exceptional management and cold calling skills. Achieved significant performance improvements through analytical and results-focused approaches.
Overview
5
5
years of professional experience
Work History
Senior Sales Associate
Orangetheory Fitness
06.2023 - Current
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained and mentored new sales associates for maximum performance.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Assistant Manager
Orangetheory Fitness
02.2021 - 03.2023
- Was only assistant manager from March 2022 to March 2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Sales Associate
Bath & Body Works
09.2019 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Oceanside High School
Oceanside, NY06.2018
Skills
- Product Knowledge
- Management
- CRM proficiency
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Strategic Planning
- Organization skills
Timeline
Senior Sales Associate
Orangetheory Fitness
06.2023 - Current
Assistant Manager
Orangetheory Fitness
02.2021 - 03.2023
Sales Associate
Bath & Body Works
09.2019 - 02.2021
High School Diploma -
Oceanside High School