Joseph De Soto
Provo
Summary
I have experience in almost all fields. I can learn very quickly. Adapt very quickly. I understand finance, I understand people, and I also understand how to motivate others. Started from Regal to Being an Agent at a support center, I have had experience with customer service. Working as a book keeper I also understand the basics of the accounting process.
Overview
6
6
years of professional experience
Work History
Book Keeper
My Back Office
10.2022 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
BYUI Student Support Center Team Lead
BYUI Student Support Center
04.2024 - 01.2025
- Improved team productivity by effectively coordinating daily operations.
- Led group meetings for strategic planning and task allocation.
- Enhanced team communication with clear instructions and feedback.
- Achieved project milestones, guiding team through challenging phases.
BYUI Student Support Center Agent
BYU Idaho Support Center
10.2022 - 01.2025
- Facilitated communication between students, teachers, and parents.
- Improved customer satisfaction by resolving inquiries and complaints efficiently.
- Developed strong relationships with students enhancing trust and loyalty.
- BYU-I Student Support Customer Service Certified.
Research Scientist
Environment Control Building Maint
01.2023 - 04.2023
- Streamlined research processes to meet tight deadlines for multiple projects.
- Set up appointments through cold call sales.
- Created list of potential clients.
- Finalized appointment settled with potential clients.
Service Missionary
Church Of Jesus Christ Of Latter Day Saints
10.2021 - 05.2022
- 30 hours or more of community service
- Created unique bonds with community members.
Missionary
Church Of Jesus Christ Of Latter Day Saints
08.2021 - 10.2021
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Prepared and delivered mission-related presentations to church and community groups.
Regal Cinema Employee
Regal Cinemas
11.2018 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Post Falls High School
Post Falls, ID06-2021
Skills
- Bookkeeping
- Customer service
- Relationship building
- Strategic planning
- Motivating teams
- Influencing others
Timeline
BYUI Student Support Center Team Lead
BYUI Student Support Center
04.2024 - 01.2025
Research Scientist
Environment Control Building Maint
01.2023 - 04.2023
Book Keeper
My Back Office
10.2022 - Current
BYUI Student Support Center Agent
BYU Idaho Support Center
10.2022 - 01.2025
Service Missionary
Church Of Jesus Christ Of Latter Day Saints
10.2021 - 05.2022
Missionary
Church Of Jesus Christ Of Latter Day Saints
08.2021 - 10.2021
Regal Cinema Employee
Regal Cinemas
11.2018 - 03.2020
High School Diploma -
Post Falls High School