Joseph DiMercurio
Gardena,Default
Summary
I, Joseph DiMercurio, am a 21 year old male with a strong work ethic, and sedulous mindset. I am a quick learner who embraces new and challenging tasks, demonstrating commitment to excellence and self-improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
EVENTS SPECIALIST
Beach Cities Health District/Adventureplex
Manhattan Beach, CA
06.2022 - Current
- Managing a team of employees, overseeing their performance, and conducting performance appraisals.
- Evaluate staff policies and adapting them to align with the organizations goals.
- Directed events planing, booking, and promotions, overseeing successful gatherings for 200+ attendees, showcasing strong organizational and promotional skills.
- Handled customer concerns and negative feedback with empathy and effective problem-solving to maintain positive relationships.
Member Service Representative
Beach Cities Health District/Adventureplex
Manhattan Beach, CA
06.2018 - 06.2022
- Aided high volumes of customers with a positive demeanor and commitment to customer satisfaction.
- Helping members resolve account, service, and system issues by providing guidance.
- Responding to a diverse range of service-related inquiries through phone calls.
Disaster Service Worker/ Incident Control Manager
Beach Cities Health District
Redondo Beach, CA
04.2020 - 06.2022
- Contributed to operation of a large-scale COVID testing and vaccination site. Undertaking diverse assignments and responsibilities.
- Delivered food and other important living essentials to people with compromised immune systems.
- Supervised smaller vaccine and testing clinics for local schools.
Education
Some College (No Degree) - Business Administration And Management
El Camino College
Torrance, CASkills
- Staff leadership
- Facilities management and maintenance
- Event planing and hosting
- Average Typing speed of 65-75 WPM
Certification
- CPR certified, 2019- 2024
- Disaster service worker certification, 2020
Timeline
EVENTS SPECIALIST
Beach Cities Health District/Adventureplex
06.2022 - Current
Disaster Service Worker/ Incident Control Manager
Beach Cities Health District
04.2020 - 06.2022
Member Service Representative
Beach Cities Health District/Adventureplex
06.2018 - 06.2022
Some College (No Degree) - Business Administration And Management
El Camino College
- CPR certified, 2019- 2024
- Disaster service worker certification, 2020
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