- Understanding the mechanics behind things
- Working out/Weightlifting
- Cooking and Baking
- Diet and Nutrition
- Growing in my faith and helping others grow
- Spending time with family and friends
- Sharing recipes, cooking tips, and culinary experiences
- Experimenting with different ingredients and flavors in the kitchen
- Video Gaming
- Working with my hands/Fixing things
- Auto Repair/Restoration
- Snow Skiing
- Hunting
- Cars/Motorcycles
Joseph Dovey
Kansas City
Summary
Results-driven Delivery Specialist specializing in customer service, route optimization, and safety compliance. Cultivates strong customer relationships and collaborates effectively within teams to meet evolving delivery demands. Demonstrates problem-solving capabilities alongside strong communication and organizational skills.
Overview
1
1
Certificate
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Delivery Specialist
AutoZone
Shawnee, KS
07.2025 - Current
- Operated delivery vehicles to transport products efficiently to customers and stores.
- Ensured compliance with safety regulations and company policies during all driving activities.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety and performance.
- Provided exceptional customer service by assisting with loading and unloading deliveries.
- Adapted quickly to changing schedules and routes, demonstrating flexibility in operations.
- Assisted in training new drivers on company protocols and safe driving practices.
- Enhanced company reputation with excellent customer service and professional demeanor during deliveries.
- Developed lasting relationships with customers through consistent professionalism, punctuality, and a commitment to exceptional service.
- Coordinated delivery schedules to optimize route efficiency and enhance customer satisfaction.
- Managed inventory logistics using tracking software to ensure timely dispatch of products.
Lube Technician
Valvoline
Overland Park, KS
03.2025 - 04.2025
- Diagnosed vehicle issues using diagnostic equipment and tools effectively.
- Performed routine maintenance and repairs on vehicles to ensure optimal performance.
- Collaborated with team members to improve service efficiency and workflow.
- Educated customers on service options and maintenance best practices.
- Maintained clean and organized work area to comply with safety standards.
- Enhanced customer satisfaction through timely service delivery and effective communication.
- Explained diagnostic findings to customers and outlined repair or service options.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Make Ready Technician
Mac Haik - Dodge Chrysler Jeep Ram
Georgetown, TX
06.2024 - 08.2024
- Inspected vehicles for readiness, ensuring compliance with quality standards and safety regulations.
- Performed thorough interior and exterior vehicle cleaning to ensure high standards of presentation.
- Implemented best practices for vehicle preparation, reducing turnaround time for dealership inventory.
- Operated specialized detailing equipment, including polishers and steam cleaners, for optimal results.
- Trained new team members on operational protocols and equipment usage for improved productivity.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Collaborated with team members to address customer feedback and implement service improvements consistently.
- Conducted inspections post-detailing to guarantee customer satisfaction and quality assurance.
- Applied various cleaning products and techniques to restore vehicle surfaces effectively.
Kitchen Staff Member
Papa John's Pizza
Austin, TX
11.2021 - 02.2022
- Prepared and assembled pizza orders according to company standards and customer specifications.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed and efficiency.
- Maintained cleanliness and organization of kitchen equipment and workstations to ensure food safety compliance.
- Operated kitchen equipment safely, adhering to health regulations and operational procedures consistently.
- Assisted in inventory management by tracking stock levels and notifying supervisors of replenishment needs.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads..
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Operated commercial ovens and cooking equipment to achieve optimal baking conditions.
- Assisted in training new staff on pizza-making techniques and kitchen procedures.
Retail Sales Associate
Wag Heaven Pet Supplies & Self-Serve Dog Wash
Georgetown, TX
03.2021 - 07.2021
- Assisted customers in selecting pet supplies, providing tailored recommendations based on individual needs.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained organized merchandise displays to enhance customer shopping experience and drive sales.
- Educated customers on self-serve dog wash services, promoting product benefits and enhancing service usage.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and repeat business.
- Conducted regular cleaning and maintenance of store areas to uphold cleanliness standards and safety regulations.
- Trained new associates on store policies, product knowledge, and customer service techniques for improved team performance.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
Associate of Applied Science - Undecided
Johnson County Community College
Overland Park, KS 01.2025 - Current
No Degree - Mechanical Engineering
University of Kansas
Lawrence, KS 08.2023 - 12.2024
High School Diploma -
Georgetown High School
Georgetown, TX 08.2019 - 05.2023
Skills
- Strong organizational skills
- Self-discipline
- Professional punctuality
- Patience and tolerance
- City and non-city driving
- Route optimization
- Safety procedures
- Effective communication
- Physical stamina and strength
- Conflict resolution
- Deadline-oriented mindset
- Professional appearance
- Cash handling experience
- Problem-solving skills
- Loading and unloading
- Customer relationships
- Safe food handling
- Teamwork and collaboration
- Automotive detailing
- Listening skills
Affiliations
- City On A Hill (Kansas City Catholic young adult organization)
- St. Paul Catholic Church
- Johnson County Community College
Certification
- Previous ASE (Automotive Service Excellence) Certification in Maintenance & Light Repair (2023)
- Previous ASE Certification in Engine Performance (2023)
- ServSafe Food Protection Manager Certification (2026)
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Delivery Specialist
AutoZone
07.2025 - Current
Lube Technician
Valvoline
03.2025 - 04.2025
Associate of Applied Science - Undecided
Johnson County Community College
01.2025 - Current
Make Ready Technician
Mac Haik - Dodge Chrysler Jeep Ram
06.2024 - 08.2024
No Degree - Mechanical Engineering
University of Kansas
08.2023 - 12.2024
Kitchen Staff Member
Papa John's Pizza
11.2021 - 02.2022
Retail Sales Associate
Wag Heaven Pet Supplies & Self-Serve Dog Wash
03.2021 - 07.2021
High School Diploma -
Georgetown High School
08.2019 - 05.2023