Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Joseph Dringoli

Neenah,WI

Summary

Customer-focused with background in Member Services Assistance. Experience includes providing high-quality service, handling inquiries and resolving issues efficiently. Strengths lie in communication skills, problem-solving abilities, and maintaining strong relationships with members. Previous roles resulted in improved member satisfaction and retention rates.

Overview

5
5
years of professional experience

Work History

Member Services Assistant

Rec Well
Madison, WI
09.2023 - Current
  • Assisted members with account maintenance, including opening new accounts and updating existing ones.
  • Processed payments for membership fees accurately and efficiently.
  • Greeted members and answered inquiries in a friendly and professional manner.

Property Maintenance Worker

QBS
Appleton, WI
05.2024 - 08.2024
  • Operated trailer to transport goods and materials safely to designated locations.
  • Operated a variety of power equipment such as mowers, trimmers, blowers, and aerators.
  • Assisted in the installation of hardscaping features, including fencing, walkways, and grass installation.

Karate Instructor

Karate America Neenah
Neenah, Wisconsin
04.2019 - 08.2023
  • Developed and taught karate classes for all levels of students, from beginners to advanced.
  • Created lesson plans that incorporated physical conditioning exercises with martial arts drills.
  • Encouraged positive attitude and motivation among students during class activities.

Education

High School Diploma -

Neenah High School
Neenah, WI
05-2023

Bachelor of Engineering - Biomedical Engineering

University of Wisconsin - Madison
Madison, WI

Skills

  • Customer Support
  • Issue Resolution
  • Communication
  • Customer Service
  • Complex Problem-Solving
  • Leadership
  • Relationship Building

Affiliations

  • Brazilian Jujitsu
  • Biomedical Engineering Society

Accomplishments

  • Academic Excellence Scholar
  • 3rd Degree Black Belt in American Karate

References

References available upon request.

Timeline

Property Maintenance Worker

QBS
05.2024 - 08.2024

Member Services Assistant

Rec Well
09.2023 - Current

Karate Instructor

Karate America Neenah
04.2019 - 08.2023

High School Diploma -

Neenah High School

Bachelor of Engineering - Biomedical Engineering

University of Wisconsin - Madison
Joseph Dringoli