JOSEPH ECK JR
Bethlehem,PA
Summary
Results-Driven Operations Manager experienced in optimizing business processes and reducing costs by 20% through budget management and process automation. Enhanced operational efficiency by coordinating tasks within food service and logistics environments, analyzing carrier costs, and improving shipping methods. Cultivated relationships with trucking companies to secure favorable rates, delivering cost-effective transportation solutions while utilizing data analytics tools for performance tracking.
Overview
25
25
years of professional experience
Work History
Bread and Breakfast Coordinator
Wegmans
Allentown, Pennsylvania
05.2026 - Current
- Coordinated Wegmans breakfast area opening tasks and daily station setup.
- Prepared breakfast items following Wegmans recipes, portion standards, and presentation guidelines.
- Monitored food safety, sanitation, and temperature controls throughout service.
Operations Manager
TBL Inc
Allentown, PA
01.2018 - 03.2026
- Analyzed carrier costs and services to recommend alternatives that enhanced operational efficiency.
- Streamlined workflow processes to support TBL Inc service delivery.
- Managed budgets, reports, and internal communication for TBL Inc.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Monitored compliance with company standards and regulatory requirements.
- Facilitated annual RFQ/RFP to secure competitive pricing for major accounts
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Examined carrier costs and services to recommend alternatives and improvements.
- Developed relationships with trucking companies to acquire long-term business commitments and desirable rates. Weekly/monthly Tableau reporting for on time deliveries.
- Oversaw daily workflow of employees to enhance productivity and uphold quality standards.
Transpiration Planner
Lineage Logistics LLC
Allentown, PA
01.2014 - 12.2017
- Prioritized schedules to align project milestones with customer expectations.
- Cultivated and strengthened relationships with new clients and educated clients about account services and capabilities.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Engaged in long and short-term project planning to ensure timely and quality deliverables.
Night Shift Supervisor
Pepsi Bottling Group
Allentown, PA
12.2009 - 12.2014
- Monitored team members' duty execution and provided constructive feedback to enhance performance.
- Facilitated communication between associates and management to address key issues and ensure operational alignment.
- Assigned each member of the team with specific daily tasks and responsibilities.
- Prepared reports on production shortfalls, accidents, and equipment issues to inform management decisions.
- Organized evening meetings to set operations for the following day and the next shift crew.
- Oversaw production phases each day to ensure smooth operations.
- Organized evening meetings to set operations for following day and next shift crew.
- Oversaw, coached and evaluated employees.
Loading and Shipping Supervisor
Coca-Cola Bottling
Bethlehem, PA
04.2002 - 12.2009
- Led shipping team of 23 employees, ensuring efficient operations and adherence to safety standards.
- Managed shipping and receiving activities for company
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Managed overall profitability and losses of business for both profits and losses of the business.
- Inspected loading operations for improvements in efficiency and safety.
- Developed and implemented optimal shipping strategies by selecting best carriers and routes, reducing costs while improving delivery schedules.
- Held responsibility for both profits and losses of business.
- Supported outside sales personnel on customer-related efforts and visits to grow sales.
Education
Associate - Computerized Accounting
Lincoln Technical Institute
Allentown, PAHigh School Diploma -
Catasauqua Senior High School
Northampton, PASkills
- Breakfast Coordination
- Food Safety Standards
- Order Shipping
- Shipping Route Planning
- Transportation Planning
- Efficient Transportation
- Transportation systems
- Freight Transportation
- Transportation Analysis
- Transportation Contracts
- Supply Chain Improvement
- Customer Deliveries
- Customer Communication
- Outbound Calls
- Operating Budget
- Lean Six
- Sales Analytics
- Microsoft PowerPoint
- Time management
- Team communication
Personal Information
Title: Operations Manager
Timeline
Bread and Breakfast Coordinator
Wegmans
05.2026 - Current
Operations Manager
TBL Inc
01.2018 - 03.2026
Transpiration Planner
Lineage Logistics LLC
01.2014 - 12.2017
Night Shift Supervisor
Pepsi Bottling Group
12.2009 - 12.2014
Loading and Shipping Supervisor
Coca-Cola Bottling
04.2002 - 12.2009
Associate - Computerized Accounting
Lincoln Technical Institute
High School Diploma -
Catasauqua Senior High School