Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Edmondson

Rocky Mount,NC

Summary

Accomplished Lead Mechanic with a proven track record at Vultare Logging LLC., enhancing team capabilities and optimizing workflow. Skilled in expert troubleshooting and preventive maintenance, coupled with exceptional leadership and problem-solving abilities. Demonstrated success in improving operational efficiency and project completion rates, leveraging both hard and soft skills to exceed employer expectations. Head Mechanic with proven skills in diagnosing and correcting malfunctions in all vehicle systems. Excellent record of completing repairs, installations and refurbishments quickly and within estimated costs. Good recordkeeping, training and project management skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lead Mechanic

Vultare Logging LLC.
09.2020 - Current
  • Performed routine and scheduled maintenance services.
  • Managed workflow effectively by prioritizing tasks based on urgency, complexity, and available resources at hand.
  • Diagnosed mechanical failures to determine and delegate corrective actions.
  • Provided technical expertise to junior mechanics, enhancing their skills and boosting overall team capabilities.

Service Manager

Quality Equipment LLC
11.2012 - 09.2020
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Coordinated with other departments to maintain streamlined and productive workflow.

Service Technician

East Coast Equipment LLC
05.2010 - 11.2012
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Assembled new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Serviced, maintained and repaired both service and parts departments forklifts

Education

Associate of Science - Construction Systems Technology

Wake Technical Community College
Raleigh, NC
08.2024

High School Diploma -

Roanoke Rapids High School
Roanoke Rapids, NC
05.2000

Skills

  • Expert Troubleshooting
  • Heavy-duty vehicle repair
  • Brake Systems
  • Preventive maintenance procedures
  • Engine repair
  • Electrical Troubleshooting
  • Driveline maintenance
  • Mechanical Repair
  • Computer Skills
  • Computerized Diagnostics
  • Advanced Diagnostics
  • Hydraulic systems
  • Preventive Maintenance

Certification

John Deere Master Technician


Stihl Gold Level Certified

Timeline

Lead Mechanic

Vultare Logging LLC.
09.2020 - Current

Service Manager

Quality Equipment LLC
11.2012 - 09.2020

Service Technician

East Coast Equipment LLC
05.2010 - 11.2012

Associate of Science - Construction Systems Technology

Wake Technical Community College

High School Diploma -

Roanoke Rapids High School

John Deere Master Technician


Stihl Gold Level Certified

Joseph Edmondson