Joseph Ellis
Head Custodian I
Charlotte,NC
Summary
Dependable Janitor with comprehensive background in cleaning services and grounds maintenance. Exceptional attendance record. Cleaning services professional successful at managing team of three custodians on variety of commercial maintenance projects.
Reliable Building Maintenance Technician dedicated to maintaining cleanliness and upkeep for facilities and rooms. Positive and energetic professional comfortable working with minimal supervision. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Organized Head Custodian I with successful history of managing competing priorities and meeting challenging performance targets. Safety-oriented team player with strong attendance record.
Self-starting Custodian with team player mentality. Skilled at staying on task and meeting deadlines.
Overview
20
20
years of professional experience
Work History
Head Custodian I
Charlotte Mecklenburg School System
08.2024 - Current
- Moved furniture for cleaning and set up for special events.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
- Checked in and stocked inventory throughout facility.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Organized daily cleaning schedules for custodial team.
- Completed routine floor stripping, sealing, and finishing.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Maintained floor cleaning and waxing equipment.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Supervised supplies in inventory and submitted reorder requests.
- Operated buffers and burnishers to clean and polish floors.
Floor Technician
ABM Industries
03.2024 - 06.2024
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Quietly waxed, buffed and vacuumed floors in C Concourse area, TSA checkpoint area too.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Cleared trash and debris for A - B - C concourse regularly.
- Used T7, T350 floor scrubber equipment to clean and maintain hardwood, ceramic, and laminate floors.
Mail Handler Assistant
U.S. Postal Service
12.2023 - 03.2024
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
Postal Manager
84th Training Division
06.2005 - 10.2023
- Assistants may load and unload mail from trucks
- Separate mail received from trucks and conveyors for dispatch to other conveying units, by zip codes
- Place empty sacks or pouches on racks and label them
- Pick up sacks, pouches, and outside pieces and separate outgoing bulk mail for dispatch and load mail onto trucks
- Operate loader, various mail sorting equipment., Served as the Postal Warrior Planning NCO responsible for planning and executing two annual training rotations for over 350 Soldiers, and civilians trained in postal operations as they conducted their 21 – day annual training exercise at Fort Dix, New Jersey
- Coordinated with units to attend all postal operations workshops
- Established command standing operating procedures for postal service, mail control and distribution
- Manage the access control system, video management and maintain all locks and issuance of keys to Postal units and civilian employees
- Ensures that all Postal units and soldiers have the proper security awareness training to perform their duties safe and effectively
- Provided technical and administrative direction over mail service, postal training and certification, correspondence from activities and units, and dispatch of all outgoing registered mail
- Under general supervision, performs custodial services in keeping assigned areas clean, orderly and secure; performs related duties as assigned.
- Oversaw training and onboarding process for all newly hired employees within 84th Training Division Postal Operations.
- Worked closely with postal managers to create project work scopes and schedules.
- Monitored processes and procedures, making sure company met compliance regulations.
Transit Maintenance Assistant
City of Charlotte
05.2018 - 09.2023
- CATS Lynx Rail)
- Follows and adheres to all rail car maintenance standards, policies, and procedures applicable to the day-to-day operations of the rail cars and revenue service
- Cleans and services rail car passenger and operator compartments and the exterior of the rail cars
- Cleans and services shop and yard areas as assigned
- Flag rail cars within the yard and shops to provide for cleaning and servicing
- Provides cleaning services, replenishes sanding units, fills windshield washers, minor parts replacement inserts signage and equipment as assigned
- Steam cleans and replaces seat inserts and backs as assigned
- The position complies with all safety regulations by CATS, OSHA, FTA, FRA, and NCDOT
- The Transit Maintenance Assistant, under minimal supervision, will perform rail car interior and exterior cleaning to the standards outlined by CATS Rail Operations
- Cleaning of rail cars includes but is not limited to sweeping and mopping, cleaning walls, windows, seats, stainless steel, cab and passenger areas, and all exterior areas on rail vehicles
- The Rail Car Servicer may also be required to provide cleaning support on the mainline and other service areas.
Head Custodian I
City of Charlotte – Charlotte Mecklenburg Schools, CMS
09.2013 - 04.2018
- Under general supervision, performs custodial services in keeping assigned areas clean, orderly and secure; performs related duties as assigned
- Cleans and sanitizes restroom facilities and fixtures including sinks, urinals, and toilets; cleans and sanitizes showers as assigned; replenishes supplies in restrooms
- Sweeps, vacuums, mops, waxes, strips, and polishes floors; vacuums and shampoos carpets
- Dusts and polishes furniture, woodwork, fixtures and equipment; cleans desks and counter tops
- Follows usage instructions/dilution ratios of cleaning chemicals and other custodial products
- Washes windows, mirrors and walls
- Empties, cleans and sanitizes waste receptacles; picks up papers and other debris
- Moves and arranges furniture and equipment and sets up rooms for conferences and meetings
- Unloads supplies and equipment from trucks
- Replaces lights and adjusts shades and blinds
- Cleans air vents as required
- Identifies and reports building maintenance needs in assigned building and facilities; assists maintenance staff with repairs
- Maintains and operates a variety of custodial equipment including vacuum polishers and wax strippers
- Performs all work in accordance with establish standards, methods and practices
- Assists grounds crew in lawn and grounds maintenance at assigned buildings and facilities
Education
No Degree - Bloodborne Pathogens Standard
Charlotte Mecklenburg Schools
01-2025
No Degree - Stormwater Pollution Prevention Training
Charlotte Mecklenburg Schools
10-2024
No Degree - Rail Car Maintenance
CATS Lynx Rail
Charlotte09.2023
Skills
- Plumbing repairs
- Window cleaning
- Cleaning techniques
- Graffiti removal
- Facilities management
- Snow removal
- Furniture moving
- Work planning
- Waste disposal
- Supply management
- Vehicle maintenance
- Maintenance scheduling
- Groundskeeping
- Pest control
Accomplishments
- Supervised team of five staff members.
- Promoted from Custodian to Head Custodian after just 6 months of employment.
Timeline
Head Custodian I
Charlotte Mecklenburg School System
08.2024 - Current
Floor Technician
ABM Industries
03.2024 - 06.2024
Mail Handler Assistant
U.S. Postal Service
12.2023 - 03.2024
Transit Maintenance Assistant
City of Charlotte
05.2018 - 09.2023
Head Custodian I
City of Charlotte – Charlotte Mecklenburg Schools, CMS
09.2013 - 04.2018
Postal Manager
84th Training Division
06.2005 - 10.2023
No Degree - Stormwater Pollution Prevention Training
Charlotte Mecklenburg Schools
No Degree - Bloodborne Pathogens Standard
Charlotte Mecklenburg Schools
No Degree - Rail Car Maintenance
CATS Lynx Rail
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