Joseph Evanoff

Summary

With over 30 years of experience in telecommunications and 6 years in leadership roles, I bring a proven track record of driving team success, operational efficiency, and technological innovation. I am skilled in troubleshooting and problem-solving, with a strong ability to resolve complex technical issues while ensuring seamless communication across teams. As a strategic leader, I excel in fostering collaboration and building high-performing teams to exceed organizational goals. Adept at leveraging technology to streamline operations, manage budgets, and deliver cost-effective solutions, I consistently bridge the gap between technical and non-technical stakeholders to ensure project success and customer satisfaction.

Overview

years of professional experience

Work History

Network Infrastructure Manager

Switch

02.2022 - Current

Lead and maintain the operational integrity of all Network Infrastructure operations, ensuring a consistent and positive customer experience
Oversee and mentor the Network Infrastructure team, conducting performance evaluations and managing disciplinary actions as necessary to ensure high team performance
Provide clear and comprehensive operational documentation to the managerial reporting structure, ensuring transparency and alignment with organizational goals
Develop and implement operations continuity planning, training programs, and mentorship opportunities, fostering growth and professional development within the team
Prepare and maintain a visual schedule for all assigned jobs, ensuring efficient task management and timely execution
Collaborate closely with cross-functional teams within and outside of Network Operations, driving excellence and applying best practices across the organization
Lead budget allocation and management, securing necessary funds to support execution of business initiatives and ensuring cost-effective solutions
Conducted thorough site assessments and prepared detailed design plans for fiber optic and copper network installations
Managed the coordination of construction, splicing, and testing of outside plant networks, ensuring timely project completion
Collaborated with internal teams, contractors, and vendors to execute projects within scope, budget, and schedule
Ensured compliance with federal, state, and local regulatory requirements, including permits and safety standards
Utilized network design software to create accurate and cost-effective blueprints for the deployment of outside plant infrastructure

Outside Plant Engineer

Verizon Business

09.2019 - 01.2022

Conducted thorough site assessments and prepared detailed design plans for fiber optic and copper network installations
Managed the coordination of construction, splicing, and testing of outside plant networks, ensuring timely project completion
Collaborated with internal teams, contractors, and vendors to execute projects within scope, budget, and schedule
Ensured compliance with federal, state, and local regulatory requirements, including permits and safety standards
Utilized network design software to create accurate and cost-effective deployment of outside plant infrastructure

Network Assurance Engineer III

Verizon Wireless

09.2014 - 09.2019

Troubleshot and resolved complex network issues, minimizing downtime and enhancing service reliability for customers
Responsible for operation of network elements of fiber transport network to support interdepartmental objectives and include preventative and remedial maintenance, installation, optimization, building and ground upkeep as well as integration of network hardware and interconnect facilities
Testing and analyzing network performance to ensure contiguous communication and network integrity and quality
Composing clear and concise reports for system documentation; performing audits as required by local, regional, area, corporate or regulatory agencies
Perform preventative and remedial maintenance on lit and dark fiber equipment as well as optimization
Perform routine building and grounds maintenance and inspections
Monitor and support corporate network and facilities through identifying and resolving alarms and events
Establish and maintain communication with customers, internal departments, management and vendors
Research network alarms and analyze network nodes for span errors to ensure continual network stability
Train technicians and provide leadership and guidance to other Network Operations personnel
Provide finely detailed documentation of customer trouble reports to management
Manage network and collocation maintenance activities to ensure optimal network reliability and performance

Network Surveillance/Change Management Technician

US Signal Company

09.2009 - 09.2014

Monitor and support corporate network and facilities through identifying and resolving alarms and events
Establish and maintain communication with customers, internal departments, management and vendors
Research network alarms and analyze network nodes for span errors to ensure continual network stability
Train technicians and provide leadership and guidance to other Network Operations personnel
Provide finely detailed documentation of customer trouble reports to management
Manage network and collocation maintenance activities to ensure optimal network reliability and performance

Education

Associate of Applied Science - Electronics Engineering Technology

ITT Technical Institute

Grand Rapids, MI

09-1998

Skills

Hardware troubleshooting
Problem diagnosis
IT asset management
Task prioritization
Staff oversight
Backup and recovery
Business continuity
Information security
Network architecture
Telecommunications
Network infrastructure connectivity
Network infrastructure installation
Data center management
Teamwork
Effective customer communication
Teamwork and collaboration
Problem-solving

Problem-solving abilities
Time management
Excellent communication
Self motivation
Team collaboration
Professionalism
Team building
Relationship building
Goal setting
Project management
Staff hiring
Budget control
Technical support
Operational reporting
IT infrastructure proficiency
Budget administration

Timeline