
Results-driven and strategic leader with a proven track record in global relationship management, seeking a challenging position to leverage strong leadership skills and industry expertise to drive client satisfaction, revenue growth, and business success
- Led a global team of Relationship Managers servicing the Banks & Broker Dealer segment within Asset Servicing's client coverage organization.
- Shared industry expertise with clients, staying abreast of trends and potential impacts on their business models.
- Promoted firm services/product offerings, evaluating and structuring deals for optimal terms for both clients and the firm.
- Collaborated with business development teams to ensure effective execution of relationship management strategy.
- Served as the ultimate escalation point for client satisfaction, ensuring client onboarding and risk management activities were conducted and captured.
- Acted as the interface for compliance, regulatory, and reputational matters between clients and the Bank.
- Leadership
- Strategic Planning
- Client Relationship Management
- Consultative Advisory
- Revenue Growth
- Business Development
- Risk Management
- Compliance and Regulatory Affairs
- Transformation Leadership
- Strong Communication and Presentation
- Analytical Problem-Solving