Joseph fields
RI International
Bear,DE
16
years of professional experience
1
Certification
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Work History
Case Manager
3 Years 3 Months- Facilitated clients’ care by assessing treatment needs, developing and evaluating treatment plans, and coordinating interdisciplinary approaches to enhance client outcomes.
- Determines clients’ requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
- Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
- Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
- Monitored cases by verifying attendance, evaluating treatment responses, advocating for services and entitlements, and providing support during crises to ensure comprehensive client care.
- Admits new clients by reviewing records and applications; conducting orientations.
- Maintains clients’ records by reviewing case notes; logging events and progress.
- Conducted client assessments to identify needs, barriers, and appropriate care pathways.
- Coordinated individualized service plans across behavioral health, housing, and community support resources.
- Assessed crisis situations and escalated urgent cases for prompt clinical intervention.
- Conducted mental health screenings to identify risk factors, presenting symptoms, and immediate care needs.
Peer Specialist
4 Years 10 Months- Implemented Common Ground as relevant.
- Visited hospitalized individuals to provide support and check on their well-being.
- Responded to 24-hour hotline, offering immediate assistance to individuals in crisis.
- Individuals who have been admitted to the hospital are visited by me.
- Attend meetings with interdisciplinary teams.
- Followed three guiding concepts to shape service delivery.
- Balanced learning and assisting to foster supportive environments.
- Navigated the balance between individual needs and relationship dynamics.
- Explored the contrasts between fear and hope to motivate clients.
- Individual versus relationship
- Determined an individual's perspective of the world and how they see themselves.
- Documented client interactions, progress notes, and service coordination accurately in behavioral health records.
- Facilitated peer support interventions aligned with wellness, recovery, and crisis stabilization goals.
- Supported recovery-focused engagement using lived experience to build trust with behavioral health clients.
- Modeled self-advocacy, coping skills, and community reintegration strategies for clients in care.
IOP Counselor
1 Month- Facilitated Intensive Outpatient and individual sessions and assessments according to program standards.
- Prepared materials for facilitating sessions and groups to enhance client engagement.
- Maintained client files according to program standards.
- Initiated and developed treatment planning goals in collaboration with clients, families, and multidisciplinary teams to support individualized care.
- Evaluates the behavioral and emotional needs of clients and family members.
- Communicates with referral sources and company representatives.
- Manages client files by having appropriate documents within the allowable time frames.
- Conducts insurance reviews, including documentation.
- Processed client co-pays to ensure timely payments.
- Scheduled 40 hours per week with a minimum average of 25 billable sessions.
- Participated in training, staff meetings, and supervision according to program standards.
- Maintained safe and therapeutic physical environment for clients, implementing crisis intervention strategies as needed.
- Maintains ethical boundaries with clients.
- Supported other programming in the office.
- Performed additional duties as assigned.
SHIFT LEAD/ASSISTANT SITE SUPERVISOR
5 Years 6 Months- Patrol areas and check doors, gates, and windows for signs of unauthorized entry; Watch for irregularities (such as fire hazards, leaking water pipes, lights left on, equipment malfunctions, unlocked security doors) and report incidents or problems to the appropriate authority. Record times of inspections and presence of authorized persons; Observe and report; Monitor alarm systems, closed-circuit television (CCTV) systems, and communicate by radio with mobile units to attend alarms. Assisted the public and clients with inquiries and support.
- Built and maintained relationships with clients and employees; trained, developed, and retained staff; coordinated support services and resolved issues impacting account management and service delivery. Collaborated with site supervisor and officers to ensure high-quality customer service; maintained weekly operating schedules and payroll for security personnel; provided after-hours response at client sites, including site inspections, emergency response, and discipline issues.
- Supervised security officers, ensuring compliance with post orders and site procedures.
- Coordinated shift coverage, staffing assignments, and daily operational priorities.
- Monitored access control, patrol activity, and visitor screening for facility security.
Internship Student
4 Months- As an intern, I'm printing out Proclamations, using the Auto-Pen, Handling incoming calls and other communications, greeted clients and visitors, Performing general office clerk duties and errands. Creating, maintaining, and entering information into databases. attended meetings and conference calls, performed regular administrative responsibilities such as covering the front desk, filing, and copying documents — help Program Coordinators in developing agendas for weekly meetings. I also work beside my advisor doing some Legislative Liaison assignments like:
- Assisted in conducting policy analysis by gathering relevant data and reviewing existing regulations.
- Collect and analyze internal and external data sources.
- Recommended policy and operational solutions based on data analysis.
- prepared materials for workshops, presentations, and reporting
- I also helped the Strategic Operation in:
- Defining the scope of projects and articulate issues.
- Plan timelines and identify resource needs for projects.
- Collect and analyze internal and external data sources.
- Prepare materials for workshops, presentations, reporting, and other support materials as needed.
- Prepared materials for workshops and presentations to support strategic objectives.
Campaign Manager/Communication Director/Campaign Treasurer
3 Months- As a Campaign Manager, I have overseen all aspects of the campaign, including day-to-day operations, the hiring, and management of staff, the coordination and implementation of the fundraising operations and ongoing coordination with the candidate. Created and managed the campaign budget.
- As the Communications Director that was in charge of all of the campaign's interactions with the media. I build relationships with some of the press and Podcast, I communicated with the media as the principal spokesperson, set up interviews, and identified media opportunities for the campaign. I helped with writing and develop campaign literature, draft speeches for the candidate, and I created the campaign web site for 2020 and 2024 unfinished website. Demonstrated proactive thinking and strategic planning.
- I'm also the Campaign Treasurer I oversaw the financial and accounting aspects of the campaign. I monitor all contributions, maintain financial records, and are responsible for compliance with the relevant election board. As part from the candidate, Filed my name with the election authority despite lacking accounting or finance experience.
SHIFT LEAD SECURITY OFFICER
5 Years 8 Months- Watch for irregularities (such as fire hazards, leaking water pipes, and lights left on, unlocked security doors) and report incidents or problems to the appropriate authority.
- Monitored for irregularities, including fire hazards, leaks, and unlocked security doors, reporting incidents to appropriate authorities to ensure safety and security.
- Record times of inspections and presence of authorized persons; Monitored premises closely and reported any unusual activity to security management.; Monitor computer alarm systems, closed-circuit television (CCTV) systems.
Education
Master of Science - Psychology
Bachelor's - Psychology
Skills
Strategic planning (4 years)
Time management (4 years)
Relationship management (4 years)
Microsoft word (9 years)
Microsoft Word expertise
Shift Supervisor (9 years)
Team Member (10+ years)
Customer Service (10+ years)
Applicant Screening (4 years)
Recruiting (4 years)
Interview techniques
Policies and Procedures (4 years)
Attention to Detail (9 years)
Evaluations (3 years)
Computer Skills (10+ years)
Analytical skills
Microsoft Office (10+ years)
Public Relations
Public speaking
Event Planning
CRM
Administrative support
Microsoft Access
Windows
Security
Document analysis
Loss prevention
Records management
Dispatching
Logistics
Intake
Management
Surveillance
Guest relations
Supervising experience
Human resources (3 years)
Compensation & Benefits (3 years)
Payroll management (3 years)
Effective communication
Safety plans
Office experience
Administrative experience
Negotiation
Supply chain (3 years)
Logistics (3 years)
Project coordination
Healthcare management (1 year)
Teaching
Crisis management
Writing Skills
Databases
Budgeting
Interviewing
Clinical documentation improvement
Analysis skills
Clerical experience
Motivational interviewing
Social work
Addiction counseling
Behavioral health
Medicare
Resident's rights
Discharge planning
Mental health counseling
Presentation skills
Report writing
Case management
Team leadership
Problem-solving
Scheduling
Case documentation
Active listening
Documentation
Decision-making
Positive attitude
Client advocacy
Care coordination
Case planning
Critical thinking
Documentation proficiency
Community outreach
Crisis management
Intervention plans
Individualized counseling
Patient assessments
Recruitment
HIPAA compliance
Ethical judgment
Risk assessment
Goal setting
Verbal communication
Empathy
Accomplishments
- Supervised team of 30 staff members.
Certification
Driver's License, Security Guard License, December 2017 to December 2021, CPR Certification, First Aid Certification
Timeline
Case Manager
Conexio Care
06.2023 - CurrentRead More
IOP Counselor
NET Centers/NET Community Care
05.2023 - 06.2023Read More
Peer Specialist
RI International
11.2021 - CurrentRead More
Internship Student
Office of the Governor - State of Delaware
09.2019 - 01.2020Read More
Campaign Manager/Communication Director/Campaign Treasurer
Richard Cooper Presidential Campaign
04.2019 - 07.2019Read More
SHIFT LEAD/ASSISTANT SITE SUPERVISOR
ALLIED UNIVERSAL
05.2016 - 11.2021Read More
SHIFT LEAD SECURITY OFFICER
SECURITAS SECURITY SERVICES
10.2010 - 06.2016Read More
Southern New Hampshire University
Bachelor's from Psychology
Read More
University of Phoenix
Master of Science from Psychology
Read More
Additional Information
- SKILLS & ABILITIES
- Microsoft Word, Leadership, Strategic Planning, Writing, Time Management, Decision-Making, Self-Awareness, Self -Control, Relationship Management, Integrity, Dependability, Professionalism, Creativity.
Assessments
- Supervisory skills: Motivating & assessing employees — Completed
- October 2021
- Motivating others to achieve objectives and identifying improvements or corrective actions
- Full results: Completed
- Data entry: Attention to detail — Proficient
- Maintaining data integrity by detecting errors
- Full results: Proficient
- Administrative assistant/receptionist — Proficient
- July 2021
- Using basic scheduling and organizational skills in an office setting
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Personal Information
- Title: Dedicated and Compassionate Case Manager with Proven Expertise in Client Advocacy and Support
- Driving License: Driver's License
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
Dean List- GPA 3.95
The National Society of Collegiate Scholars-2026
Honor Society- 2026