Precious Wellington
Woodbridge,VA
Summary
Compassionate Case Manager experienced in various environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Case Manager
Beatrice Loving Heart Agency
08.2017 - Current
- Supports Planners are responsible for providing support to participants with physical disabilities and are the primary point of contact with participants
- Supports Planners perform on-site visits, information gathering, monitoring of plans of service, and completing telephonic care coordination with participants
Counselor
Community Crisis Center
09.2016 - 12.2017
- Conduct new client intake interviews and assessments
- Work with clients to identify the resources and support necessary for them to remain in stable housing or establish a stable living arrangement
- Provide targeted referrals to address client needs in the areas of education and employment, physical and mental health, child care, housing, etc
- Input client data and meticulous notes into required systems, in a timely manner
- Provide proactive follow-up with clients, as needed
- Provide crisis intervention, safety planning and resources to people in crisis.
Assistant Manager
Highway and Safety Services
09.2013 - 10.2016
- Process payroll for 100+ employees
- Data entry
- File management
- Answered phones, greeted customers, and assisted clients with inquiries
- Answered staff inquiries and advised personnel on administrative matters
Administrative Assistant
4 Staff
05.2013 - 05.2014
- Provided clerical support, assisting with faxing, filing, and copying projects.
Administrative Assistant
Creative Laundry
05.2007 - 08.2012
- Developed financial reports and presented results to management, which enabled management to make sound business decisions based on accurate financial position of the company
- Streamlined business processes within the office, which significantly increased operational efficiency levels
- Resolved numerous business functions on a day-to-day basis; including customer enquiries, information requests, invoicing, and stock control of inventory valued at $350,000 +.
Education
Bachelor of Science in Social Work -
Bowie State University
Bowie, MD05.2017
Skills
- Microsoft Excel (10 years)
- Microsoft PowerPoint (8 years)
- FoundationSoft Accounting Software (4 years)
- QuickBooks Accounting Software (5 years)
- Microsoft Word (10 years)
- Case Management (2 years)
- Crisis Intervention (2 years)
- Crisis Management (2 years)
- Counseling (2 years)
- Documentation
- Mental Health
- Microsoft Office
- Problem solving
- Management
- Patient Assessments
- Progress Evaluation
- Emotional Awareness
- Social Work
- Direct Patient Care
- Eligibility Assessments
- Community Resources
- Conflict Resolution
- Monitoring Visits
- Case Planning and Management
- Resource Identification
- Client Empowerment
- Telephone Etiquette
- Multitasking and Organization
- Interdisciplinary Collaboration
- Verbal and Written Communication
- Crisis Intervention
- Data Entry and Analysis
- Home Visits and Inspections
- Case Notes
- Utilization Management
- Social Perceptiveness
- Team Meetings
- Generate Reports
Certification
- Applied Suicide Intervention Skills Training - 2017
Timeline
Case Manager
Beatrice Loving Heart Agency
08.2017 - Current
Counselor
Community Crisis Center
09.2016 - 12.2017
Assistant Manager
Highway and Safety Services
09.2013 - 10.2016
Administrative Assistant
4 Staff
05.2013 - 05.2014
Administrative Assistant
Creative Laundry
05.2007 - 08.2012
Bachelor of Science in Social Work -
Bowie State University
- Applied Suicide Intervention Skills Training - 2017
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