Joseph Flint
Sales Representative
Redondo Beach,CA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
Work History
Medical Receptionist II
Food Allergy Institute
11.2022 - 02.2024
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Knowledge of procedure and IC10 codes to create accurate claims to submit to insurance
- Maintained current and accurate medical records for patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Supported office staff and operational requirements with administrative tasks.
- Helped patients complete necessary medical forms and documentation.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
Sales Representative
Collector Legion
02.2021 - 07.2022
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales by organizing inventory backload and decreasing customer wait time.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Trained and mentored new sales representatives.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
Snowboard Instructor
Snow Valley
11.2020 - 02.2021
- Demonstrated snowboarding techniques based on established course framework and student ability levels.
- Trained athletes in proper use of equipment for safety and maximum results.
- Established clear benchmarks for performance and monitored individual and team progress.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Maintained optimal physical condition and stamina for continuous teaching and demonstrations.
- Stayed on top of current weather conditions to maintain student safety.
Team Member
Ben & Jerry's
08.2020 - 02.2021
- Resolved issues quickly to maintain productivity goals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
Acting Teacher
Performing Arts Workshops
06.2018 - 08.2020
- Modeled creative acting styles and techniques encompassing varied history genres and performance techniques.
- Encouraged students to perform well and learn from failure.
- Produced 5 theatrical performances each summer streamlining technical elements.
- Evaluated student assignments and projects with corrective comments to guide future growth.
- Implemented effective classroom management techniques to provide safe, calm learning environment.
- Planned lessons to reflect group and individual student needs utilizing creative instruction.
- Gathered display materials and distributed programs for shows and performances.
- Met with parents to resolve conflicting educational priorities and issues.
- Traveled to five schools during the school year to produce similar shows on a weekly timeframe.
Team Member
Jersey Mike's
09.2017 - 05.2018
- Contributed to team success by completing jobs quickly and accurately.
- Resolved issues quickly to maintain productivity goals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
Education
Bachelor of Arts - Philosophy
University of California, Irvine
Irvine, CA 05.2001 -
Skills
Network development
Product promotions
Revenue Generation
Client Service
Staff Training
Sales expertise
Interpersonal communication skills
Problem solving strength
Retention strategies
Customer Relations
Acting, Creating Music, Playing Magic: The Gathering
Small hobbies that I like to take on with my free time
Timeline
Medical Receptionist II
Food Allergy Institute
11.2022 - 02.2024
Sales Representative
Collector Legion
02.2021 - 07.2022
Snowboard Instructor
Snow Valley
11.2020 - 02.2021
Team Member
Ben & Jerry's
08.2020 - 02.2021
Acting Teacher
Performing Arts Workshops
06.2018 - 08.2020
Team Member
Jersey Mike's
09.2017 - 05.2018
Bachelor of Arts - Philosophy
University of California, Irvine
05.2001 -
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