Joseph P. Fontes
Camarillo,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
12
12
years of professional experience
Work History
Sales Associate / Inventory Lead
Trek Bicycle Corporation
Ventura, California
03.2021 - Current
- Assisted customers in selecting products available in store.
- Fulfill orders coming in and from our store.
- Ensured inventory accuracy to support fulfillment of online orders, B2B transfers, and maintain inventory health between sales and service.
- Collaborated with service department to identify alternative products when OEM items were unavailable or discontinued.
- Tracking items to ensure turn times with the service department are met.
Assistant Manager
Destination XL Group Inc.
Oxnard, CA
03.2019 - 02.2021
- Oversaw sales floor operations for Destination XL Group menswear retail store, ensuring optimal customer experience and operational efficiency.
- Trained associates on fitting room service, product knowledge, and guest engagement, enhancing customer satisfaction and team performance.
- Monitored inventory levels and coordinated replenishment with store leadership.
- Supported opening and closing procedures across sales, cash, and merchandising areas.
- Addressed customer concerns and upheld Destination XL service standards, fostering positive shopping experiences.
Sales Associate
Performance Bicycle
Oxnard, CA
07.2014 - 01.2019
- Guided cyclists in selecting bicycles, apparel, and accessories to meet individual needs at Performance Bicycle.
- Clarified product features, fit, and compatibility for various bike types, enhancing customer understanding and satisfaction.
- Processed sales transactions using point-of-sale systems and register procedures.
- Organized and maintained showroom presentation, ensuring appealing displays and well-stocked merchandise for optimal customer engagement.
Education
Rio Mesa High School
Camarillo, CASome College (No Degree) - Business Administration
Moorpark College
Moorpark, CASkills
- Interpersonal
- Punctual
- Dependable
- POS systems
- Inventory management
- Order fulfillment
- Detail Oriented
- Problem Solver
Timeline
Sales Associate / Inventory Lead
Trek Bicycle Corporation
03.2021 - Current
Assistant Manager
Destination XL Group Inc.
03.2019 - 02.2021
Sales Associate
Performance Bicycle
07.2014 - 01.2019
Rio Mesa High School
Some College (No Degree) - Business Administration
Moorpark College