Joseph Francolino
Spring Lake,NJ
Summary
Self-motivated, hard-working, team-oriented, university student positioned to contribute strongly to a key role in computer science that requires collaboration and a strong work ethic. An intelligent and loyal team member, readily listening to others, acknowledging peer accomplishment, and contributing to positive and productive work environments and team morale.
Overview
11
11
years of professional experience
Work History
Food Runner
Klein's Fish Market
05.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Bellhop
The Breakers Hotel
06.2022 - Current
- Greeted guests upon arrival and assisted with luggage to the hotel room.
- Accurately recorded luggage storage information, ensuring prompt retrieval of belongings at guest request.
- Provided exceptional customer service by addressing guest concerns promptly and efficiently.
- Assisted guests with directions and local recommendations, fostering a positive experience.
Environmental Services Supervisor
Spring Lake Borough
05.2018 - 08.2024
- Mentored new employees in proper techniques for cleaning, sanitizing, and maintaining facilities according to company guidelines.
- Established strong relationships with clients by promptly addressing their concerns related to service levels or operational issues.
- Conducted regular performance reviews with staff members, providing constructive feedback to help them grow professionally and achieve their goals.
- Provided oversight of daily operations and staff scheduling for environmental services department.
Eagle Scout
Troop 31
02.2014 - 10.2019
- Developed strong leadership qualities in scouts through mentoring, coaching, and hands-on experience.
- Accumulated more than 500 hours of community service.
- Constructed and donated materials to Fire Department for my Eagle Scout project
Education
Bachelor of Science - Computer Science
Rowan University
Glassboro, NJ2026
High School Diploma -
St. Rose High School
Belmar, NJ2022
Skills
- Strong Work Ethic
- Patience and composure
- Team player mentality
- Reliability and punctuality
- Sustainability Initiatives
- Customer Service
Timeline
Food Runner
Klein's Fish Market
05.2024 - Current
Bellhop
The Breakers Hotel
06.2022 - Current
Environmental Services Supervisor
Spring Lake Borough
05.2018 - 08.2024
Eagle Scout
Troop 31
02.2014 - 10.2019
Bachelor of Science - Computer Science
Rowan University
High School Diploma -
St. Rose High School
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