Joseph Frick
Bozeman,MT
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Enlisted Soldier
US Army National Guard
09.2022 - Current
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
Customer Service
Scheels
09.2021 - 06.2022
- Provided exceptional customer service, addressing client concerns promptly and thoroughly.
- Expedited checkout process for efficient customer service during peak hours.
- Streamlined customer service processes for improved efficiency and increased positive feedback.
Host
MacKenzie River Pizza Co
09.2020 - 07.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Information Technology Specialest
A.I.T.
Fort Gordon, GA05.2023
Associate of Science - Computer Science
Montana State University
Bozeman, MT05-2028
Skills
- Software troubleshooting
- Customer Service
- Network security
- Time management
- Sales
- Packet Tracer
- IP networking
- Military discipline
- Radio communication
- Teamwork and loyalty
- Equipment management
Certification
- Driver's License
Languages
English - Fluent
Timeline
Enlisted Soldier
US Army National Guard
09.2022 - Current
Customer Service
Scheels
09.2021 - 06.2022
Host
MacKenzie River Pizza Co
09.2020 - 07.2021
Information Technology Specialest
A.I.T.
Associate of Science - Computer Science
Montana State University
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