Joseph Gabrielli
Fresno,CA
Summary
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Head Waiter
The Spot Bar
Sacramento, CALIFORNIA
07.2020 - Current
- Trained new employees to perform
- Provided exceptional service to high volume of daily customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Managed daily operations of the host stand including reservations, seating arrangements, and greeting guests upon arrival.
- Trained new waiters on food service procedures and customer service standards.
Education
High School Diploma -
Las Flores High School
Sacramento, CALIFORNIA05-2022
Skills
Leadership
- Team collaboration
- Works well in team environment
- Problem-solving
- Customer service
- Materials loading
- Multitasking and organization
- Time management
- Customer focus
- Quality assurance
- Attention to detail
- Patience and composure
- Customer satisfaction
- Positive and professional
Timeline
Head Waiter
The Spot Bar
07.2020 - Current
High School Diploma -
Las Flores High School