Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Galbraith

Kalispell,MT

Summary

Versatile customer service expert with 12+ years of experience working with private customers and business owners to achieve the greatest levels of customer satisfaction and ROI. Knowledgeable about business and financial advising through education and work/internship experience. Excellent communicator and planner committed to building long-lasting and productive relationships.

Overview

5
5
years of professional experience

Work History

Digital Marketing Specialist

Glacier Marketing Solutions
Kalispell, MT
01.2021 - Current
  • Founded company to assist small businesses in gathering qualified leads and customers through website development and search engine optimization with a rank and rent system.
  • Directed design, writing and production of website page content to fulfill project demands and satisfy customer needs.
  • Incorporated SEO marketing techniques such as optimizing picture and word content, on-page formatting, researching the best high potential title tags and keywords, etc. to increase organic traffic.

Construction Worker

American Home Construction
Kalispell, MT
03.2021 - Current
  • Perform demanding physical work over extended periods and modeled positive attitude.
  • Have and gained and applied independent working skills and have guided and mentored less experienced team members.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.

Plumber

Murdoch Plumbing
Kalispell, MT
11.2018 - 03.2021
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
  • Provided emergency services when needed including repairing burst pipes during inclement weather conditions.
  • Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
  • Maintained tools and equipment to keep supplies in excellent working condition.

Education

Bachelor of Arts - Business Administration

Northwest University
Kirkland, WA
05-2013

Skills

  • Customer Service and Engagement
  • Teamwork
  • Critical Thinking
  • Detail Oriented
  • Organization
  • Adaptability
  • Digital Marketing
  • CDL Certified

Timeline

Construction Worker

American Home Construction
03.2021 - Current

Digital Marketing Specialist

Glacier Marketing Solutions
01.2021 - Current

Plumber

Murdoch Plumbing
11.2018 - 03.2021

Bachelor of Arts - Business Administration

Northwest University

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Joseph Galbraith