Joseph Garcia

• Prepare students for and administer IAED Emergency Telecommunicator Certification (ETC) testing, including proctoring, scoring, remediation eligibility, and retesting requirements.
• Ensure strict adherence to IAED testing standards, confidentiality requirements, and documentation protocols.
• Maintain accurate certification records, testing results, and compliance documentation.
• Analyze testing data using Excel and Google Sheets to track pass/fail rates, retest eligibility, and certification outcomes.
• Counsel students on eligibility requirements, professional standards, and certification expectations.

• Prepared students for and administered Texas Level I Security Officer certification testing, including exam proctoring, scoring, remediation guidance, and documentation.
• Ensured compliance with Texas Department of Public Safety / Private Security Bureau testing standards and confidentiality requirements.
• Maintained accurate certification records, testing results, and compliance documentation.
• Analyzed testing outcomes using Excel and Google Sheets to track pass/fail rates and retesting eligibility.
• Counseled students on eligibility requirements, professional standards, and certification expectations.

Communications Liaison Lieutenant Metro Lieutenant TXDOT Grant Manager Patrol Sergeant Sex Offender Registration Officer Patrol Officer

2019 – 2022

• Served as liaison between law enforcement operations, communications personnel, and external agencies.
• Reviewed and validated documentation related to personnel actions, training records, and operational compliance.
• Interpreted departmental, state, and federal policies and provided guidance on eligibility and procedural issues.
• Managed sensitive and confidential information in high-risk environments.
• Supported audits, reviews, and administrative inquiries requiring accurate documentation.

2018 – 2019

• Supervised sworn personnel and ensured compliance with departmental policies and procedures.
• Participated in applicant interviews, oral boards, and assessment centers for promotions and assignments.
• Reviewed personnel files, evaluations, and documentation for accuracy and completeness.
• Prepared written evaluations and recommendations supporting hiring and promotional decisions.

2011 – 2018

• Managed Texas Department of Transportation grant-funded programs with strict state and federal compliance requirements.
• Prepared, reviewed, and audited reports, personnel documentation, and financial records for accuracy and timeliness.
• Tracked staffing, performance metrics, and compliance data using Excel.
• Coordinated with command staff and external agencies regarding eligibility, documentation standards, and audit findings.
• Ensured programs were audit-ready and defensible at all times.

2009 – 2011

• Conducted structured interviews and evaluations for sworn and civilian applicants and internal promotions.
• Reviewed applicant qualifications, backgrounds, and documentation for compliance with departmental standards.
• Prepared written assessments and recommendations used in hiring and promotional decisions.
• Interpreted policy and addressed eligibility and procedural questions at the supervisory level.
• Maintained accurate personnel files and ensured confidentiality of sensitive information.

2004 – 2009

• Maintained and audited sex offender registration files in compliance with state and federal law.
• Verified documentation accuracy, reporting requirements, and eligibility timelines for submission to TXDOT
• Entered, updated, and retrieved data from criminal justice information systems.
• Coordinated with courts, prosecutors, and external agencies regarding compliance issues.
• Managed highly sensitive records with strict attention to detail and confidentiality.

2001 – 2004

• Conducted investigations, interviews, and report writing requiring accuracy and legal compliance.
• Utilized records management systems for data entry, retrieval, and documentation.
• Prepared reports used in court and administrative proceedings.