Joseph Garcia
Arlington,TX
Summary
Dynamic visual merchandising coach with a proven track record in driving sales through innovative strategies and effective team development.
Overview
14
14
years of professional experience
Work History
Coach - Visual Merchandisng
Nike
Grand Prairie, TX
10.2014 - Current
- Curated and executed seasonal directives to showcase premium product and created credible outfits for our local consumer base to drive sales and unit velocity.
- Strategized product flow functions by scheduling shipments, communicating incoming product, and ensuring adherence to processing standards for optimal inventory management.
- Partnered with Apparel and Footwear Specialists regularly to support their personal growth, review department strategies to be successful and confirmed we were aligned on overall goals.
- Developed daily cadences for Apparel, Footwear and S&R teams.
- Mobilized grassroots network of local athletes and leaders to secure Nike's participation in Dallas Pride Parade for three consecutive years, enhancing community engagement.
- Supported and prepared for multiple TX marketplace visits by ensuring all visuals were consistently at peak level.
- Helped develop and coach nine athletes into leadership roles.
Medical Call Center Representative
Cook Children's Medical Center
Fort Worth, TX
07.2012 - 05.2014
- Handled high-volume inbound calls, resolving patient inquiries and scheduling appointments to enhance patient experience.
- Trained new staff on call center protocols, improving onboarding efficiency and team performance.
- Created training documents and led in-person training sessions for Infiniti Call system, supporting 70+ departments in effective usage.
- Monitored alarm systems and executed emergency codes for CCMC and affiliate offices.
Education
High School Diploma -
Everman High School
Everman, TXSkills
- Visual marketing
- Visual strategy development
- Inventory management
- Performance evaluation
- Team development
- Superior customer service
- Effective communication
- Personable and friendly
Timeline
Coach - Visual Merchandisng
Nike
10.2014 - Current
Medical Call Center Representative
Cook Children's Medical Center
07.2012 - 05.2014
High School Diploma -
Everman High School