Joseph Garcia
Midlothian,TX
Summary
Dedicated logistics professional with a strong focus on operational efficiency and customer satisfaction. Effectively facilitate material handling and streamline processes while maintaining positive relationships with team members and clients. Proven ability to adapt to diverse job requirements and consistently meet performance targets.
Overview
9
9
years of professional experience
Work History
Material Handler
Sunopta Foods And Grains
Midlothian, Texas
03.2025 - 09.2026
- Loaded and unloaded delivery trucks quickly and carefully.
- Moved materials across the production floor with forklift operations.
- Kept inventory records current in a warehouse management system.
- Arranged storage areas for easier access and safer material handling.
- Collaborated with supervisor to verify all freight was received by day's end.
- Assisted in training new employees on operational procedures and equipment use.
Box Truck Driver
JBC Logistics
02.2024 - 02.2025
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
- Secured cargo against damage and inclement weather to prevent shifting, using chains and synthetic webbing.
- Collaborated with dispatchers to ensure on-time deliveries and resolve transport issues promptly.
- Coordinated with fellow drivers on multi-stop routes to optimize teamwork and resource allocation during peak times.
- Navigated through various weather conditions, ensuring the safe transport of goods while maintaining a professional demeanor.
- Built strong client relationships through exceptional customer service during deliveries.
Warehouse Associate
Turn 14 Distribution
11.2022 - 02.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Completed cycle counts and monthly inventory.
Box Truck Driver
DiMare Fresh
11.2018 - 10.2022
- Inventoried and inspected goods to determine quantities and conditions.
- Secured cargo against damage and inclement weather to prevent shifting, using chains and synthetic webbing.
- Delivered paper and electronic BOL's.
- Interacting and engaging with store managers to ensure product count and delivery satisfaction.
- Access to store over night via key drops.
- Reviewed transportation and shipping papers to verify accuracy of inventory counts.
- Utilized pallet jacks and forklifts to assist with loading and unloading of products at warehouses.
- Skilled driving in poor weather conditions.
- Trained to properly secure various types of cargo.
- Navigated complex routes without use of GPS or wayfinding in areas of low signal.
- Balanced heavy workload using excellent time management skills to meet delivery and route deadlines.
Customer Service Agent
Future Payment Technologies
09.2017 - 09.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Communicated with clients regarding account services, statements, and balances.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
Education
High School Diploma -
Mansfield Summit High School
Arlington, TXSkills
- Riding Electric Pallet Jack
- Forklift operations
- Comfortably operate box trucks
Timeline
Material Handler
Sunopta Foods And Grains
03.2025 - 09.2026
Box Truck Driver
JBC Logistics
02.2024 - 02.2025
Warehouse Associate
Turn 14 Distribution
11.2022 - 02.2024
Box Truck Driver
DiMare Fresh
11.2018 - 10.2022
Customer Service Agent
Future Payment Technologies
09.2017 - 09.2018
High School Diploma -
Mansfield Summit High School