Joseph Gardiner
Phoenix,Arizona
Summary
Dynamic Operations Support Assistant with a proven track record at Grand Canyon Education, excelling in document control and customer service. Skilled in analysis and research, I enhanced operational efficiency and trained new staff, ensuring adherence to policies. Committed to teamwork and attention to detail, I consistently improved access to critical information.
Overview
6
6
years of professional experience
Work History
Operations Support Assistant
Grand Canyon Education
12.2023 - Current
- Managed data entry tasks to ensure accuracy and efficiency in operations support activities.
- Facilitated training sessions for new staff to ensure adherence to operational procedures and policies.
- Monitored and organized electronic files to improve access and retrieval of important documents.
Sales Associate
Skechers
03.2020 - 08.2022
- Facilitated customer inquiries to enhance shopping experiences and promote brand loyalty.
- Developed extensive product knowledge to provide accurate information and recommendations to customers.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
Education
Bachelor of Arts - Government With An Emphasis in Legal Studies
Grand Canyon University
Phoenix, AZ12-2025
Skills
- Analysis and research
- Documentation management
- Teamwork and collaboration
- Customer service
- Attention to detail
- Telephone and email etiquette
- Documentation and recordkeeping
- Excel spreadsheets
Timeline
Operations Support Assistant
Grand Canyon Education
12.2023 - Current
Sales Associate
Skechers
03.2020 - 08.2022
Bachelor of Arts - Government With An Emphasis in Legal Studies
Grand Canyon University