Summary
Overview
Work History
Skills
Timeline
Generic

Joseph Garrity

Orlando,FL

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

Overview

27
27
years of professional experience

Work History

Assistant Manager

Universal Studios
Orlando, FL
05.2024 - Current
  • Promoted to Assistant Manager of the Third Shift Food and Beverage Warehouse, overseeing a team of six supervisors and 98 team members.
  • Joined the Universal One team as a Support Leader in March 2024
  • Responsible for drafting, maintaining, and updating all Standard Operating Procedures (SOPs) for the warehouse.

Supervisor

Universal Studios
Orlando, Fl
04.2017 - Current
  • Was Promoted to SAE Assistant Manager for 6 months from July 2022 to January 2022, leading a team of 3 supervisors
  • Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties in a warehouse housing 10 million dollars in inventory
  • Managed all shifts leading teams in receiving, picking, and the delivery process while handling team member discipline and termination according to company policies.
  • Received and distributed over 200 million dollars in freight with an additional 100 million in drops while managing a team of 40 which picked 1.7 million pieces of freight with a 99.76% accuracy

Warehouse Team Member

Universal Studios
Orlando, Fl
03.2012 - 04.2017
  • Maintained facility equipment and materials in neat, clean and orderly fashion while I pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping using forklifts and pallet jacks to transport items to staging areas or loading docks.
  • Completed physical inventories and cycle counts following correct procedures while working with supervisor on warehouse projects and service reviews.

Overnight Manager

CVS
Orlando, FL
11.2009 - 03.2012
  • Worked with leadership team to identify and implement action plans to prevent reoccurrence of customer issues.
  • Trained new team members from other locations while Cross-training and coordinated scheduling with team members to facilitate seamless service.
  • Communicated with managers regarding staffing levels and team member performance.

Assistant General Manager

Adventure Landing
Jacksonville, Fl
02.2008 - 10.2009
  • Helped to open new location in St Augustine and helped train the new management team
  • Was a Certified Food Safety Manager who stocked and replenished merchandise according to merchandising layouts.

Backroom Logistics Team Leader

Target
Daytona Beach, Fl
12.2002 - 02.2008
  • 3 time Employee Of the Month who kept the upkeep and organization of warehouse to ensure efficiency while maintaining accurate log sheet to track daily moves and scanned inventory.
  • Engaged with vendors and drivers to promote friendly work environment.
  • Helped to open new store and organized the back stockroom to make it more efficient

Operations Manager

Adventure Landing
Daytona Beach, Fl
09.1998 - 11.2002
  • In charge of the upkeep of Go-Karts and Arcade Games and of the park itself
  • Managed the opening and closing of building during shifts
  • Counting safe and drawers, preparing bank deposits

Skills

  • Promotion Development
  • Bravo Award Winner
  • Priority Management
  • Performance Tracking and Evaluations
  • Staff Hiring and Evaluations
  • EIL Award Winner
  • Motivating Performers
  • Employee Work Scheduling

Timeline

Assistant Manager

Universal Studios
05.2024 - Current

Supervisor

Universal Studios
04.2017 - Current

Warehouse Team Member

Universal Studios
03.2012 - 04.2017

Overnight Manager

CVS
11.2009 - 03.2012

Assistant General Manager

Adventure Landing
02.2008 - 10.2009

Backroom Logistics Team Leader

Target
12.2002 - 02.2008

Operations Manager

Adventure Landing
09.1998 - 11.2002
Joseph Garrity