Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Gates

Portage,MI

Summary

Dynamic and results-driven professional with extensive experience at Western Michigan University, excelling in cleaning and sanitizing while demonstrating exceptional customer service. Proven ability to lead teams and manage significant accounts, showcasing strong problem-solving skills and expertise in floor cleaning and buffing. Committed to maintaining high operational standards and ensuring client satisfaction.

Overview

2027
2027
years of professional experience

Work History

Custodial

Western Michigan University
  • Maintained cleanliness and sanitation in academic and administrative buildings.
  • Operated cleaning equipment, including floor scrubbers and vacuums, effectively.
  • Assisted with setup for events, ensuring spaces met operational standards.
  • Responded promptly to maintenance requests and performed minor repairs as needed.

Special Projects

Western Michigan University
Kalamazoo, MI
04.2025 - Current

Power washing buildings and areas surrounding buildings. Window washing buildings from the top down. Changing light bulbs, stripping, scrubbing and finishing floors. Many other random task that may be considered a special project.

Sales Manager/ Lead Technician

Bailtek Carpet Cleaning & Water Damage
Galesburg, MI
05.2013 - 08.2022

Trained employee hires in cleaning of carpet and upholstery. Trained them is water restoration, mold remediation, fire restoration and trauma clean up. Also handled 90% of the companies biggest accounts while balancing sales duties. Basically my job title was a hybrid manager but still the lead technician as well.

Education

High School Diploma -

Galesburg-Augusta
Galesburg, MI
2000

Skills

Cleaning and sanitizing

Work independently

Responsible and dependable

Customer service

Problem-solving

Floor cleaning and buffing

Room setup and breakdown

Crew supervision

Window cleaning

Excellent communication skills

Decision-making

Basic mathematics

Timeline

Special Projects

Western Michigan University
04.2025 - Current

Sales Manager/ Lead Technician

Bailtek Carpet Cleaning & Water Damage
05.2013 - 08.2022

Custodial

Western Michigan University

High School Diploma -

Galesburg-Augusta
Joseph Gates