
Dynamic and results-driven professional with extensive experience at Western Michigan University, excelling in cleaning and sanitizing while demonstrating exceptional customer service. Proven ability to lead teams and manage significant accounts, showcasing strong problem-solving skills and expertise in floor cleaning and buffing. Committed to maintaining high operational standards and ensuring client satisfaction.
Power washing buildings and areas surrounding buildings. Window washing buildings from the top down. Changing light bulbs, stripping, scrubbing and finishing floors. Many other random task that may be considered a special project.
Trained employee hires in cleaning of carpet and upholstery. Trained them is water restoration, mold remediation, fire restoration and trauma clean up. Also handled 90% of the companies biggest accounts while balancing sales duties. Basically my job title was a hybrid manager but still the lead technician as well.
Cleaning and sanitizing
Work independently
Responsible and dependable
Customer service
Problem-solving
Floor cleaning and buffing
Room setup and breakdown
Crew supervision
Window cleaning
Excellent communication skills
Decision-making
Basic mathematics