Joseph Gentle

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Understood and followed oral and written directions.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

pulled orders , specialty orders , stock shelves , keep the areas clean

• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Motivated and encouraged team members to communicate more openly and constructively with each other.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Recognized by management for providing exceptional customer service.
• Maintained schedule of class assignments to meet deadlines.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Assisted with customer requests and answered questions to improve satisfaction.
• Identified needs of customers promptly and efficiently.
• Demonstrated leadership by making improvements to work processes and helping to train others.

• Collected household garbage and recyclables from residential areas in a timely manner.
• Ensured truck was loaded correctly to ensure safety when driving.
• Followed designated routes to collect garbage, while adhering to traffic laws.